Oil Filter Missing/Seized Engine - Dealer Claims "Stolen"

[danielsatur]

It might of been certified as new when she bought it used from the dealership.
File a complaint to who ever listens with the news, better business, customer protection.

What <year> <make> <model>, and dealership?

[VTHockey11]

Originally Posted by danielsatur

It might of been certified as new when she bought it used from the dealership.
File a complaint to who ever listens with the news, better business, customer protection.

What <year> <make> <model>, and dealership?

It's a 2009 Ford Focus which she bought new, in 2009, from the dealer where it was last serviced and who are now claiming the filter must have been "stolen."

Which, I think, puts us in a good bargaining situation. "Fine, lose our business for good."

[kevinande]

Talk to the General Manager, if no resolution file a lawsuit in small claims court. Just getting served might be enough for them to reconsider their position. Good luck, that is probably one of the most absurd things I have ever read,

[danielsatur]

Did you get any hush monies yet?

[danielsatur]

I found a good Video to show Judge Joe Brown, do Google ''Youtube Auto DIY Avoiding Common Auto mistakes''