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  #1  
Old 01-15-2012, 04:45 PM
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guiwee guiwee is offline
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Replacement parts!!!..Tamiya

Ive read on here about the great customer service these guys have..
My question is ..if the kit is out of date and production will they still
send you a replacement sprue!!
I have that big 1/6th tamiya bike w/sidecar and either lost or it didnt come
with the kit when i brought it!!
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Old 01-15-2012, 04:53 PM
aacikgoz aacikgoz is offline
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Re: Replacement parts!!!..Tamiya

if they do not have the parts in stock, you can not order them.. I've asked for a replacement part of an axctual catalog item few weeks ago and they told me that parts are out of stock
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Old 01-15-2012, 05:28 PM
BVC500 BVC500 is offline
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Re: Replacement parts!!!..Tamiya

Tamiya USA is quite bad about replacement parts. Nice people, but they don't have many replacement parts. HLJ was great, but their parts department is still under reconstruction...
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Old 01-15-2012, 08:21 PM
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racer93 racer93 is offline
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Re: Replacement parts!!!..Tamiya

Quote:
Originally Posted by BVC500 View Post
Tamiya USA is quite bad about replacement parts. Nice people, but they don't have many replacement parts. HLJ was great, but their parts department is still under reconstruction...
I have had nothing but good experiences at Tamiya CS. The only marginally bad one was when the earthquake happened and they had a several week or month delay in getting parts that had just come out. Not their fault at all...
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Old 01-16-2012, 03:17 AM
petesy petesy is offline
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Re: Replacement parts!!!..Tamiya

The 1/6 Harley Black Special (16007) just got reissued. If the sprue you are missing is common to that kit (i.e. not sidecar specific), order the one for it instead.

Rainbow Ten's web shop is in its last week of operation. While they have said you can't order Tamiya parts after Christmas before, if you are already an existing customer it doesn't hurt to ask.
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