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#1
08-08-2001, 02:00 AM
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tech support my ass
Man, I have been trying to call qwest, for the past 2 weeks, all for a few simple questions. Well, tonight has been the worst. 138 minute wait, screw that shit. A few days ago, it said a 18 minute wait, and I waited on hold for 45 minutes before I gave up. Bastards they are.
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#2
11-07-2001, 08:32 PM
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Quest Software? As in Oracle stuff? Maybe I could be of some assitance if this is the case.
If not, I was never here, you never read this, you can't prove a thing!
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#3
11-08-2001, 10:37 AM
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If you are talking about qwest the phone company then I agree they suck major ass. I used to work for them and I can say in my experience they are the worst comunications company out there, they have no idea what they are doing and probably never will since I am no longer there to fix what they mess up.
If you want to talk to someone faster call up and pretend like you want new service and as soon as someone jumps on the phone trying to sell you some tell them to get someone who can help you.
__________________
05 Big Blue Stepside  “Somebody kicked my dog Mavis and I’m going to find out just who the hell it was. I’m all messed up on cough syrup right now so just like nevermind.”
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#4
11-08-2001, 10:40 AM
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Re: tech support my ass
Quote:
How does it feel to be on this end?  j/kI know that sucks. But trust me when I say, nothing beats Earthlink. Plus to add insult to injury, you get to hear the Musac version of "Muskrat Love".:apuke:
__________________
Why do banks charge you a "non-sufficient funds fee" on money they already know you don't have?
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#5
11-08-2001, 12:54 PM
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Re: Re: tech support my ass
Quote:
DEAR GOD HAVE MERCY ON YOUR SOUL!!
__________________
Resistance Is Futile (If < 1ohm)
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#6
11-08-2001, 12:59 PM
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Re: Re: Re: tech support my ass
Quote:
__________________
Why do banks charge you a "non-sufficient funds fee" on money they already know you don't have?
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#7
11-09-2001, 05:33 PM
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i HATE companies like that.... the worst is them makin you sit there on the phone like an idiot expecting for them to help me. Everytime i have to call some technical support or somethin like that, after about 15 min. i get pissed
can't they hire more people, it seems like they have one person answering all the calls  :
__________________
R.I.P. Lamont Coleman a.k.a. Big L -- 1975-1999 "Your ice don't shine an your chain hollow/ why you front in clubs for hours wit tha same bottle/ takin midget sips/ I run wit the richest clicks/ Tap the thickest chicks/ plus drop the slickest hits/ you know nothin about L/ so don't doubt L/ what's this muthafuckin rap game wit out L/ Yo that's like jewels wit out ice/ that's like china wit out rice/ or the holy bible wit out christ/ tha bulls wit out mike/ crack heads wit out pipes/ or hockey games wit out fights/ don't touch the mic if you aint able to spit/ flamboyant is tha label i'm wit.. muthafucka.... Big L"
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#8
11-10-2001, 10:18 PM
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Re: Re: Re: Re: tech support my ass
Quote:
Whats all the fuss about here 
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#9
11-12-2001, 11:35 AM
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Re: Re: Re: Re: Re: tech support my ass
Quote:
__________________
Why do banks charge you a "non-sufficient funds fee" on money they already know you don't have?
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#10
11-13-2001, 05:26 AM
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Wow, I completly forgot about this post.
 Anyways, no, it was for Qwest DSL Service, but thanks for the offer. Sweet, so I play like I want new service, and I get through faster? I will keep that in mind. Also, yes, I do do tech support, but I kick ass at it.
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#11
11-16-2001, 08:14 PM
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Thoughts from an insider
I work in tech support and alot (not most) of them are idiots--that includes myself. I'm "supporting" HUGE systems that I wasn't even trained for! I'm guilty myself of leaving people on hold for several minutes...just so I can ask the people who know what do. And sometimes, there aren't enough tech support personell to go around. The bad thing is, the company treats the quality knowledgable analysts like garbage, or worst, lays them off. Every lay off sees the veterans being replaced by rookies, so no wonder tech support is so bad.
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