Has anyone experienced a problem with HLJ of late?

[exhaust smoke]

Hi guys,

Sorry for bringing up an old thread, but here's the latest on the saga.

HLJ have written to me saying that my order is currently in Australia. They have instructed both parties to post each other their orders. In return, we'll be refunded with the postage costs and given an extra 1000Yen credit on our accounts. Not too bad, I suppose it's the cheaper option for HLJ as opposed to letting us keep the kits.

[flyonthewall]

Hmmm, still shouldn't be both parties responsibility to get these orders to each other. What if the other person didn't bother to send their package?????

[tonioseven]

For the U.S residents: "Our United States staf have been on vacation for 2 weeks and will return February 3,2003 to resume business " I have no explanation for anywhere else but I hope we all get our kits; I have faith that they will come through with flying colors as always.:grey:

[exhaust smoke]

Hmmm, still shouldn't be both parties responsibility to get these orders to each other. What if the other person didn't bother to send their package?????


There is that possibility, quite risky actually! I've emailled the guy is Oz, no reply, but that's probably because of the time difference. If I don't get me stuff, I'll moan like crazy to HLJ and threaten to withdraw my custom!!

[Integra14]

haha.. ihope you get to keep the kits!!! ijust received my package from hlj, but my gundams were on backorder b4.. but now they send them by themselves..