Ordering from www.hiroboy.com

[lotus123]

Originally Posted by Barabakin

In general it is a lot of words, and result zero.

Yes, there's a lot one can say about the Zero Paints, all good!

Kidding aside, if you're not happy with the response you're getting, just call. Everybody who's tried it knows it works (same people who know better than to try email). I've used Skype to call him, FWIW.

If you have additional special instructions, use the feature on the ordering web form. Steve reads that every time, and he does what you ask for, if it's possible.

@imwanted - do you know how Skype works? I can't imagine what you mean by "written to audio".

[stevenoble]

I've placed many orders and always had excellent service, sometimes my items have arrived the next day, which is unheard of usually. I had one problem once where I ordered a Ferrari paint and the wrong colour was sent to me. A quick phone call and it was sorted, the correct colour arrived the next day and he told me to keep the wrongly supplied one at no extra cost. He's a good guy, just give him a call and he will sort out your problem, I'm sure of that.

[KevHw]

Originally Posted by stevenoble

i've placed many orders and always had excellent service, sometimes my items have arrived the next day, which is unheard of usually. I had one problem once where i ordered a ferrari paint and the wrong colour was sent to me. A quick phone call and it was sorted, the correct colour arrived the next day and he told me to keep the wrongly supplied one at no extra cost. He's a good guy, just give him a call and he will sort out your problem, i'm sure of that.

[das_auto]

He's a good guy, just give him a call and he will sort out your problem, I'm sure of that.

[imwanted]

Originally Posted by lotus123

@imwanted - do you know how Skype works? I can't imagine what you mean by "written to audio".

what i have been trying to say is that i cant speak. how can i then make a phone call normal or on skype?
i am bound to use mail.

im sure he is a great guy i have never said he is not.

[stevenoble]

Originally Posted by imwanted

what i have been trying to say is that i cant speak. how can i then make a phone call normal or on skype?
i am bound to use mail.

im sure he is a great guy i have never said he is not.

If I understand you correctly you are unable to speak..?? Maybe you could get a friend or relative to call on your behalf..??

[jano11]

Originally Posted by stevenoble

If I understand you correctly you are unable to speak..?? Maybe you could get a friend or relative to call on your behalf..??

Or he could send an email that he can write himself?!

[stevenoble]

Originally Posted by jano11

Or he could send an email that he can write himself?!

But he already did that and got no reply..?? If I've read what has already been written correctly.

[jano11]

Originally Posted by stevenoble

But he already did that and got no reply..?? If I've read what has already been written correctly.

You are right Steve.
I was just trying to say that email is nowadays probably the most used way of communication (also because it is for free) so Hiroboy should try to use it instead of the phone.

[MPWR]

Hard to believe anyone who reads this forum regularly doesn't know this already, but here it is:

1 Hiroboy.com offers good service, but-

2 Steve DOES NOT ANSWER EMAILS. Why is up to him, but it's the truth. Anyone who uses the search feature can find him stating so himself.

3 If you want someone to answer your emails, you may want to shop somewhere else. Calling him may work- yes, you may have to pay overseas rates.

4 Sure it would be nice if Steve answered emails. But he doesn't. It would be nice if he hired someone to answer emails. But he can't. It would also be nice if he had Tamiya's 1/24 E30 M3 kit in stock. But he doesn't- and I don't think he will.

5 We can't help you. Steve doesn't come around here much, and we can't reach him either. As of this post Steve hasn't been on AF for more than three months. If you want to complain about him and his email prowess, you might consider doing it on his forum instead of here.

So unless Steve has anything to add, we're done here.