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#1
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I know you guys can help me with this one
quick question.. PLACED an order using paypal with HLJ.com....
got order confirmation on the 19th and then a different confirmation today that states my order and says this: Since you have indicated that you want to pay by money order or PayPal, we cannot tell you how much to pay until we know exactly what we can send you. We will calculate your total amount and contact you by e-mail as soon as everything from your order is available, you request a partial shipment, or two months have passed since the time you placed your order, and we make an initial shipment of available items. Do not send us any money until you have received this payment request from us. well I specifically ordered items that were listed as standard which supposedly meant in stock. MY QUESTION: have you guys had any experience with them and when do you expect I will recieve the email that says "great, send the money we'll send the stuff"... cause 2 months from now can change a lot. |
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#2
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c'mon 20 views and not one reply? I'm sure you guys order from HLJ give me a heads up. hey there acct tracking/order tracking system is down (just my luck, the day after I order there order system don't work) thats why I am asking, otherwise I would'nt have bothered you.
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#3
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Be patient!
![]() The only thing I can help you is to say that an item is in stock if it's written in bold, if not in bold - not in stock.
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#4
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first check the first confirmation email from hlj. they should have a link to check the status of your order. this will let you know if the items that you have ordered are currently in stock or on backorder.
hlj charges your card only when they ship the items. i think they do this so that the shipping is accurate. since you paid or will pay by paypal, they can't charge you any money since hlj doesn't know how much to charge you yet. when your items do ship, you will receive an email stating that your items have been shipped and your card charged for the order amount. that's when your paypal or credit card is actually charged. a. |
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