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#1
02-08-2009, 06:53 PM
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Renaissance models
Anyone know how to get replacement parts from Renaissance? Bought a transkit and it turned up with no clear parts!!!
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#3
02-09-2009, 04:07 AM
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Re: Renaissance models
Contact Etienne from Renaissance here:
http://www.renaissance-models.com/contacts.htm I think they will help you out.
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#4
02-09-2009, 05:14 AM
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Re: Renaissance models
Quote:
 Etienne has always been very good about missing/damaged parts in my experience.
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Guideline for happy modeling: Practice on scrap. Always try something new. Less is more. "I have a plan so cunning, you could put a tail on it and call it a weasel" - Edmund Blackadder
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#5
02-09-2009, 07:25 AM
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Re: Renaissance models
He is very good as far as customer services goes
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#7
02-09-2009, 07:57 PM
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Re: Renaissance models
Quote:
Maybe the parts are there, but you can't see them! Sorry 
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#8
02-10-2009, 04:24 AM
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Re: Renaissance models
E-mailed last night at 7pm and had a reply from Etienne at 9:02 this morning asking for my address to send the parts to!!! Bigger companies could learn a lot from customer service like this!
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