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  #1  
Old 03-15-2008, 07:47 PM
Ladylizz Ladylizz is offline
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Angry 07 Camry hybrid remote start problem

The remote start on my 07 Camry hybrid has not worked since I recieved it, It was installed by the dealer when I brought It at a Toyota dealership. I have taken the car back 5 times and it still don't work at this point I don't want it but they want to put on a new one. Do I have a right to refuse the new one and get my money back? I dont want to go through this over again with another one. I heard sometimes the remote start wont work with the hybrids. Is this correct? Or you have to use it all the time or it wont work?
help please, frustrated
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Old 03-16-2008, 01:40 PM
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Re: 07 Camry hybrid remote start problem

Can't tell you squat about the system. I would tell them to keep it till it's fixed and demand a like loaner car.
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Old 03-16-2008, 04:40 PM
Mike Gerber Mike Gerber is offline
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Re: 07 Camry hybrid remote start problem

I agree with RIP. If you are not getting satisfaction at your dealership, I suggest calling Toyota corporate at 1-800-331-4331 and talking to customer service about your issue. They will then contact the dealership for you. Over the years I have noticed that dealerships move more quickly when a customer issue comes to them from corporate. It's like a black mark against them until the issue is resolved.

Mike
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Old 03-17-2008, 07:26 PM
Ladylizz Ladylizz is offline
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Re: 07 Camry hybrid remote start problem

Update
I called the service director and he said he would look into the situation, I'm waiting his call
Thanks for the help, next I'll try Corp.
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Old 05-12-2008, 09:21 PM
Ladylizz Ladylizz is offline
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Re: 07 Camry hybrid remote start problem

Update to Update
I took the car back to the dealership and they ordered a new remote start, put it on the car and now it works, I don't know why it took them so long to figure out the part was bad.
But alls well that end well
thanks for the help
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Old 05-12-2008, 10:43 PM
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Re: 07 Camry hybrid remote start problem

Thank you for the update and congratulations on the belated good result.
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