2003 silverado speedometer

[queball727]

My 2003 silverados speedometer is dead. Whats the cheapest fix? What tells the speedo the speed?

[jaywill9]

GM has extended the warranty for this particular problem. You may want to take it to the dealer. I paid 400.00 at the dealer to get mine fixed.

[bigbadram51]

I just bought a new one... I got one from an Escalade... I think they only extended the warrenty to 70,000 miles

[queball727]

I got that recall but my truck has 75000 miles. So it wasnt covered. What reads the speed anyway. Were is it at?

[bigbadram51]

Speed sensors on the wheels and transmission send the info to the PCM which operates the stepper motors on the cluster

[Lude2Nv]

I know it is for the 70k but I have seen many a little over and GM approves 90% of them if they are not far over 70k

Here ya go directly from GM:

Let me know if you need anything else


Document ID# 2037454
2003 Chevrolet Chevy K Silverado - 4WD

Subject:Special Coverage Adjustment-Instrument Panel Cluster Gauge Needle Functions #07187A - (11/08/2007)

Models:2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
2003-2004 GMC SIERRA, YUKON, YUKON XL



THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED. IN A SMALL NUMBER OF VEHICLES, THE GAUGE SWEEP TEST MAY NOT ALWAYS CONFIRM THE CONDITION. PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY.
DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.
CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.
Condition

Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
Special Coverage Adjustment

This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007, must be submitted to the Service Contract provider.
Vehicles Involved

Involved are certain 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:
YEAR
DIVISION
MODEL
FROM
THROUGH
2003
Cadillac
Escalade
3R100001
3R320163
2004
Cadillac
Escalade
4R100006
4R323240
2003
Cadillac
Escalade ESV
3G117982
3G348029
2004
Cadillac
Escalade ESV
4G100001
4G343605
2003
Cadillac
Escalade EXT
3G100002
3G343890
2004
Cadillac
Escalade EXT
4G100005
4G343604
2003
Chevrolet
Avalanche
3G100001
3G347428
2004
Chevrolet
Avalanche
4G100011
4G344788
2003
Chevrolet
Silverado
31100001
31412794
2003
Chevrolet
Silverado
3E100001
3E381150
2003
Chevrolet
Silverado
3F100001
3F259060
2003
Chevrolet
Silverado
3M100001
3M112290
2003
Chevrolet
Silverado
3Z100001
3Z361857
2004
Chevrolet
Silverado
41100005
41435572
2004
Chevrolet
Silverado
4E100001
4E403760
2004
Chevrolet
Silverado
4F100001
4F269046
2004
Chevrolet
Silverado
4M100006
4M112271
2004
Chevrolet
Silverado
4Z100002
4Z353683
2003
Chevrolet
Suburban
3G100007
3G348254
2003
Chevrolet
Suburban
3J100007
3J346322
2003
Chevrolet
Suburban
3R100004
3R319989
2004
Chevrolet
Suburban
4G100010
4G344801
2004
Chevrolet
Suburban
4J100031
4J333376
2004
Chevrolet
Suburban
4R100001
4R323241
2003
Chevrolet
Tahoe
3J100001
3J346326
2003
Chevrolet
Tahoe
3R100014
3R320162
2004
Chevrolet
Tahoe
4J100005
4J333379
2004
Chevrolet
Tahoe
4R100003
4R323252
2003
GMC
Sierra
31100002
31412793
2003
GMC
Sierra
3E100003
3E381153
2003
GMC
Sierra
3F100008
3F259040
2003
GMC
Sierra
3Z100004
3Z900320
2004
GMC
Sierra
41100001
41435571
2004
GMC
Sierra
4E100002
4E403758
2004
GMC
Sierra
4F100005
4F269047
2004
GMC
Sierra
4Z100001
4Z900747
2003
GMC
Yukon
3J100003
3J346327
2003
GMC
Yukon
3R100006
3R320129
2004
GMC
Yukon
4J100002
4J333371
2004
GMC
Yukon
4R100002
4R323250
2003
GMC
Yukon XL
3G100020
3G348252
2003
GMC
Yukon XL
3J100006
3J346324
2003
GMC
Yukon XL
3R100002
3R320042
2004
GMC
Yukon XL
4G100023
4G340744
2004
GMC
Yukon XL
4J100001
4J333378
2004
GMC
Yukon XL
4R100004
4R323210


Customer Notification

General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

[queball727]

holy smokes! So I found a sensor on this website. http://www.discountbowtieparts.com/C...nsor_list.html

So were is that thing located?

[mcconnell45]

The problem is not actually with the speed sensing devices, it's with the stepper motors within the cluster. There's only two ways I know of to fix this problem, one being getting a replacement cluster and the second being tearing down the cluster and changing out the stepper motors. I had this problem, like many others, and I bought a new replacement off ebay about a year before this damn extended warranty thing came in the mail, cost me about 210.00 shipped
Danny-

[isie]

good luck . long story short I have an 03 2500hd was documented speedo problems under warranty, and still have the work orders, and sent them copies. have a 03 1500 z71 documented problems starting at 16,000 miles and have all paper work. I replaced the 2500hds and got the letters both were refused. I also work for GM from what I here from friends with these trucks and people I work with GM is refusing 90% not honoring.

[mcconnell45]

Yeah you got that right..I had all my work orders and documented repairs for my cluster and of course they refused, something about "not being a approved location for repairs" and a couple of friends of mine had repairs done and they were all refused as well..so I believe ya when u say 90% are being refused..bunch of crap but oh well

[queball727]

Thanks CHEVY! your letter dont mean jack! Reading this pisses me off. Maybe ill switch to FORD hahaha NOT!!!!!!!!!!!!!!

[rfurton]

I have had the same problem with my cluster. The speedometer and the tach would work sometimes and sometimes not. I ordered stepper motors off ebay and replaced them myself. Not a bad job but they are soldered in. If you have some bulbs burned out in the cluster it will be a good time to replace them also. Oh yea GM also had these bulbs soldered in. You can find the stepper motors on ebay for about $10 each or even get an exchanged cluster with updated stepper motors for around $200. Hope this helps. GOOD PRODUCT FROM GM???

[queball727]

Originally Posted by rfurton

I have had the same problem with my cluster. The speedometer and the tach would work sometimes and sometimes not. I ordered stepper motors off ebay and replaced them myself. Not a bad job but they are soldered in. If you have some bulbs burned out in the cluster it will be a good time to replace them also. Oh yea GM also had these bulbs soldered in. You can find the stepper motors on ebay for about $10 each or even get an exchanged cluster with updated stepper motors for around $200. Hope this helps. GOOD PRODUCT FROM GM???

SI have soldering experience is that good enough experience to have to replace the stepper motors? Also the alternative to this is having my truck down for days having someone on eBay fix my stuff....is that correct?

[rfurton]

Originally Posted by queball727

SI have soldering experience is that good enough experience to have to replace the stepper motors? Also the alternative to this is having my truck down for days having someone on eBay fix my stuff....is that correct?

I don't have a lot of experance in soldering either. Just desolder the original stepper motor and solder the new one in. When you buy the stepper motors off ebay they should give you instructions. Removing the cluster will not disable your truck. I did mine over the weekend but also drove the truck without the cluster installed. I added white faces while i was at it. The odometer will still keep your mileage correct. If you need any more info i'll be glad to answer any questions you might have. Hope this helps.

[rfurton]

Here is where i got my stepper motors.
http://cgi.ebay.com/ebaymotors/03-06...em220195060671