2001 - 2002 Buick Regal Special Policy on Warranty Coverage of CAT Convertor

[BNaylor]

The following notice was posted by one of our Moderators GMMerlin to clarify the issue in another W body forum. He has emphasized that:
THIS IS NOT A RECALL

My question to any owner of a 2001 - 2002 Buick Regal is whether you have received the notice from GM. I have not received mine and was just wondering if anyone else has. Thanks for any information.



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This is a special policy that raises warranty coverages on the converter in case you experience a failure.

Dear General Motors Customer:

As the owner of a 2001-02 Chevrolet Impala, Monte Carlo; Pontiac Grand Prix; or Buick Regal model vehicle, equipped with a 3.4L or 3.8L V6 engine, your satisfaction with our product is very important to us.

This letter is intended to make you aware that some 2001-02 Chevrolet Impala, Monte Carlo; Pontiac Grand Prix; and Buick Regal model vehicles, equipped with a 3.4L or 3.8L V6 engine, may have a condition where the catalytic converter is replaced due to complaints of lack of power or illumination of the Malfunction Indicator Lamp (MIL). This may be due to the front endcone insulation from the catalytic converter breaking away and blocking the front of the first catalyst brick and preventing the free flow of exhaust gas through the converter.

This is not a recall. Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

What We Have Done
General Motors is providing owners with additional protection for the Catalytic Converter. If this condition occurs on your 2001-02 Chevrolet Impala, Monte Carlo; Pontiac Grand Prix; or Buick Regal model vehicle, equipped with a 3.4L or 3.8L V6 engine, within 10 years of the date your vehicle was originally placed in service or 120,000 miles (190,000 km), whichever occurs first, the condition will be repaired for you at no charge .

What You Should Do
Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to call the service department at your dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.

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