Warrenty Question

[Tim Hampson]

If I brought my truck into Mazda for a problem before the warrenty runs out and they couldn't re create the problem or could not fix it (See Air vent smell Post), then the warrenty runs out.... Are they still obligated to fix the problem becuase I brought it up to them before the warretny ran out?

Thanks.

[TomV]

I had a Merc Villager with problems that were not solved within the warranty period. I ended up bringing it to my original dealer instead of the local Merc shop and they fixed it for free since it had been reported earlier (several times) while under warranty.

[niallg]

If you can demonstrate that the problem existed during the warranty period then I would expect that Mazda would be obliged to fix it.

If you are not getting anywhere you can consider binding arbitration. check out http://camvap.ca/eng/index_1.html Arbitrator can compel the manufacturer to fix the problem or provide compensation or to buy back the vehicle.

I have initiated an application for arbitration against Ford regarding the Escape air vent smell problem. I'll let you know how this goes.