Reverse does not work, but drive does

[flower_fan1]

Help! Put vehicle in reverse; heard pop; vehicle would not move; drive/forward still works; have had noise from transfer case for several years, but Ford unable to locate problem.

Any suggestions?

[adacyn]

What year and model? I have a 2002 XLS, 4.0L, V6, no such problems at this time. 59K miles.

Adam

[B33p3r]

Save all your Ford paper work from previous several years? Make them pay for the repairs since they can now probably find the problem.