J. D. Power and Associates, the leading authority on automotive customer satisfaction, played a key role in the development of the Blue Oval Certified™ program, providing counsel in the development stages on the key drivers of vehicle, sales and service customer satisfaction. They have also been retained by Ford Division to provide independent evaluation and Blue Oval Certified™accreditation of participating Ford dealerships.
“Leading authority on automotive customer satisfaction”
(You Don’t Say)
According to the 2004 J.D Power vehicle dependability study the Ford 6.0L Powerstroke has a 430% Problems Per 100 Units Sold Ratio. On the other hand the top rated diesel has a -41% Problems Per 100 Units Sold Ratio.
Also the Cost of Ownership statistic showing the 6.0L as the only diesel tested not saving the owners any money during the course of ownership over conventional gasoline engines.
Sorry Guys
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04-03-2005, 06:25 PM
