Shopping for parts: what matters most?

piscorpio · 03-13-2002, 08:01 PM

I just want to see how you guys decide who you are going to get your parts from, whether it be turbo kits, body kits, stereo, springs, etc. For the poll, customer service includes willingness to help, good communication, technical know-how, and a general friendliness.

piscorpio · 03-14-2002, 04:34 PM

hmm, maybe I should have posted in a more high traffic section. Could a moderator move this thread? Im not sure where would be most appropriate, but whoever moves it, you make the call.

piscorpio · 03-14-2002, 11:55 PM

MODS help!! Somebody move this thing, I dont think it will get enough traffice here for any meaningful answers. Oh well, I suppose I could repost.

mellowboy · 03-15-2002, 02:23 AM

LOL...yeh for real man this "Central" place lags !

madtownhonda · 03-15-2002, 06:06 PM

OK

piscorpio · 03-15-2002, 09:54 PM

Quote:

Originally posted by madtownhonda
OK

Thanks bruh!!

Now, lets get some hits here, talk to me people!

CivSiGuy · 03-15-2002, 10:00 PM

I'll pay a bit more for good service. Effort by the seller should never be overlooked for a better price.

sparq · 03-16-2002, 02:57 AM

As a dealer, I HAVE to say definately an emphasis on customer service -- the BEST PRICE is not always the BEST BUY, what happens if you buy your part and have questions? What about warranty info? How long does it take to respond when you report a damaged shipment? What happens when there is a damaged shipment -- are you responsible for the shipping charges now to get a new part? All important things... hell if you want me to sell you a part and NEVER talk to you again, sure I will offer you a cheap ass price, but theres a little saying that you must expect the unexpected. Example?

People that I see on here that dont get full coverage on their car, and they get all their shit stolen -- when insurance would have covered it. People that skimp out on glass protection, end up getting busted windows... People that buy tires and opt not to get those little certificates to get free replacements -- end up damaging their tires, see my point?

piscorpio · 03-17-2002, 11:19 AM

Lets see if we can get some more opinions here. While we're at it, who do you guys shop with that you consider to have the best customer service?

CivSiGuy · 03-17-2002, 04:53 PM

Quote:

Originally posted by piscorpio
Lets see if we can get some more opinions here. While we're at it, who do you guys shop with that you consider to have the best customer service?

www.importhorizon.com without a doubt

xivera · 03-17-2002, 05:53 PM

Here's my take regarding stores (online/storefront)...
Great prices attracts customers. (Not always the case but, everyone is always looking for a bargain.) But, superb customer service brings them back.

1995HondaCivic · 03-17-2002, 07:14 PM

i havent really delt with any businesses other than urban import and autodynamics

ive gotten everything from ebay so far

piscorpio · 03-18-2002, 04:46 PM

Quote:

Originally posted by xivera
Here's my take regarding stores (online/storefront)...
Great prices attracts customers. (Not always the case but, everyone is always looking for a bargain.) But, superb customer service brings them back.

Well said man, that makes alot of sense. Thats pretty much how I feel about it.

xivera · 03-20-2002, 08:52 AM

Quote:

Originally posted by piscorpio
Well said man, that makes alot of sense. Thats pretty much how I feel about it.

Right...
Take Drivers' Image... Even though they don't have the best prices, I still go back. Greg is cool. Oh... I can't forget my man, Nick, from Redime, too...

Rice-Rocketeer · 03-20-2002, 09:22 AM

When it comes to everything else in life, I'd rather pay more and get better service. That's EXTREMELY important to me. But since I'm on such tight budget for the car, I go for absolute lowest price and if the customer service sucks, I know not to go back to them.

Like here's a good one, if you need a camber kit shipped with a quickness, don't get it from GBC. The seller is so slow I'm gonna have to go pick the damn thing up. Now I knw for next time.

Thread Thread Starter Forum Replies Last Post

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Used Lumina for parts: is this a good deal?	sad-lumina-owner	Lumina	2	08-19-2008 02:36 AM
Recommendations on what to look out for in shopping for either a '00 525i sport ?	Keith360	5 Series	0	07-12-2003 01:21 AM
whats the most or least you paid for race gas?	mngse00	Street Racing	0	01-14-2002 11:31 AM
Whats the most beer you have drunk in one sitting???????	Jimster	COMPLETELY off-topic	45	11-13-2001 04:12 PM

View Poll Results: What decides where you buy?
Best price alone, customer service irrelevant	2	11.76%
Best customer service, price is irrelevant	0	0%
Emphasis on customer service, willing to pay a bit more	10	58.82%
Emphasis on price, willing to put up with average or below average service	5	29.41%
Voters: 17. You may not vote on this poll

GET HEALTHY AFFORDABLE DOG FOOD

DEVELOPED BY THE AUTOMOTIVEFORUMS.COM FOUNDER & THE TOP AMERICAN BULLDOG BREEDER IN THE WORLD THROUGH DECADES OF EXPERIENCE. WE KNOW DOGS.

CONSUMED BY HUNDREDS OF GRAND FUTURE AMERICAN BULLDOGS FOR YEARS.

NOW AVAILABLE TO THE GENERAL PUBLIC FOR THE FIRST TIME

PROPER NUTRITION FOR ALL BREEDS & AGES

POST REPLY TO THIS THREAD