Sienna Transaxle / Transmission Warranty.

[vic000]

This forum is great!

I learnt here that my 1999 Sienna's transmission (transaxle) warranty
was extended to 8 years / 100,000 miles.

Here is my story:

My automatic transmission leaked out on the highway mid 2004.
I called Toyota dealers and they said that I was out of warranty
as my car had 75,000 miles on it, and so I let a local repair shop fix it.

I was expecting a $500 bill for a blown seal, but I ended up with a $1800
bill for replacement of a motor and a coupling and a seal.

Then, one day I thought I was losing power again and I panicked.
This time, however, I had the time and presence of mind to search
the web and I landed up here and learnt about the warranty extension.

The next day I called the Toyota 800 number and they said they are not
aware of any warranty extension, but I was connected to the corporate
head office after I insisted that two people had reported this on the
Internet and so it must be accurate: They then admitted that there was
a TRANSAXLE warranty entension, which is the one and the same thing.

Bottom line: With proper documentation, they reimbursed me my $1800
expense and now my transmission is under warranty again, giving me
considerable peace of mind.

[vivili]

vic000,

Is it possible you can provide me more info about the TRANSAXLE warranty entension? Where to find the document? I may need it for my car. It has the same issue as yours. Thanks. You can contact me at [email protected]
-vivili

Originally Posted by vic000

This forum is great!

I learnt here that my 1999 Sienna's transmission (transaxle) warranty
was extended to 8 years / 100,000 miles.

Here is my story:

My automatic transmission leaked out on the highway mid 2004.
I called Toyota dealers and they said that I was out of warranty
as my car had 75,000 miles on it, and so I let a local repair shop fix it.

I was expecting a $500 bill for a blown seal, but I ended up with a $1800
bill for replacement of a motor and a coupling and a seal.

Then, one day I thought I was losing power again and I panicked.
This time, however, I had the time and presence of mind to search
the web and I landed up here and learnt about the warranty extension.

The next day I called the Toyota 800 number and they said they are not
aware of any warranty extension, but I was connected to the corporate
head office after I insisted that two people had reported this on the
Internet and so it must be accurate: They then admitted that there was
a TRANSAXLE warranty entension, which is the one and the same thing.

Bottom line: With proper documentation, they reimbursed me my $1800
expense and now my transmission is under warranty again, giving me
considerable peace of mind.