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#1 | |
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AF Newbie
Join Date: Nov 2004
Location: burke, Virginia
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New Golf- 10 miles- engine breakdown-Worst dealer
New VW Golf-10 miles- Engine Problems < suveneel > 11/20/04 06:54
I Brought a new VW Gof on 10/22/04 and drove back 7 miles to where i live. after i drove 3 miles the next day the ENGINE MALFUNCTION showed up. I took it back right away (10/23/04) We waited 2 hrs while they fixed the car and went home (7MILES). The very next day(10/24/04)after another 3 miles teh SAME PROBLEM. Since the dealership is closed on sunday. I had to call them on monday and scheduled an appointment for tuesday(10/26/04) and dropped the car off. THey tested and repalced some engine part and told me that i should not have to worry for another year at least.They delivered me the car on Friday (10/28/04) This time the car was problem free for exactly 1-1/2 day. Same problem again on(10/30/04). Then I dropped the car off on 11/01/04 .They called me on 11/3/04 and told me that they would have to replace teh complete turbo component. By this time i had completely run out of patience and my excitement of getting a new car. So i went to the dealer on 11/03/04 and dropped the keys off and requested a replacement as they clearly haven't sold me a car that works. This was a defective car. the only mileage that put on this car is from going backl and forth from the dealers place. SO FAR VW USA AND THE DEALER HAVENT BOTHERED TO CONTACT ME ABOUT THE REPLACEMENT OR REFUND FOR THE CAR. I HAVE FAXED MAILED AND CALLED MULTIPLE TIMES BOTH VOLKSWAGEN USA AND THE DEALER. - NO RESPONSE THIS IS SINCE 11/3/04. Oh by the way the dealership that sold me this peice of junk is VW OF SPRINGFIELD, SPRINGFIELD, VA and the service manager on 11/19/04 calls and tells me that i can do whatever and they are going to do nothing. DO I DESERVE THIS FOR PUTTING 21,000.00 into their hands. I wanted to buy a NEW car & this is my first purchase ever.. please help.. If any of you know what i should be doing.. let me know. I just want to get my money back now, anyone know how to handle this, to qualify for alemon i should use the car and get teh same problem a 4th time. but i dont want to touch the car. remember 10 miles and problems.. shall appreciate any suggestions or help email me [email protected] |
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#2 | |
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AF Fanatic
Join Date: Dec 2003
Location: Western, North Carolina
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Re: New Golf- 10 miles- engine breakdown-Worst dealer
Lemon laws differ from state to state. There should be papers with the car discussing your state's law.
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