please help

[monimo]

Hello. can anyone help me I have a hyundai elantra 2001 which is financed and its not paid for yet. I only had it for almost three years and it has 32,000 miles on it. Just yesterday I had to have it towed because when I put the car in drive or reverse it did not move. I think I have A transmission problem. Does anyone know if the dealership will give me a new car or pay for the problem. I can't get it to the dealership because it won't drive. Should I be having these problems on a car thats now quite three years old. What can I do, please help.

[lowsonoma1999]

Originally Posted by monimo

Hello. can anyone help me I have a hyundai elantra 2001 which is financed and its not paid for yet. I only had it for almost three years and it has 32,000 miles on it. Just yesterday I had to have it towed because when I put the car in drive or reverse it did not move. I think I have A transmission problem. Does anyone know if the dealership will give me a new car or pay for the problem. I can't get it to the dealership because it won't drive. Should I be having these problems on a car thats now quite three years old. What can I do, please help.

Unless the car has a rebuilt/salvage title, or flood damage, you should have a 5yr/60k mile powertrain warranty from the original purchase date, which would cover the transmission. Take it to a Hyundai dealer and let them check it out.

[monimo]

Thank you. But I couldn't get it to a hyundai dealer. Can I get the problem fixed and keep the original parts and have them reimburse me for the money I spent.

[RedScorp]

No, you'll have to have it towed into the dealership but the work on the transmission should be covered under your warranty.

[twospirits]

Why can't you take it to a Hyundai Dealership? I agree with John above, if you are the original owner you should then have the warranty on it still in effect and let Hyundai figure it out.

Keep us posted.

TS out