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| View Poll Results: Who loves AUTO ZONE | |||
| Great service and wonderfuly free auto testing |
   
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19 | 16.81% |
| It's great |
  
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21 | 18.58% |
| Average |
  
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34 | 30.09% |
| Could be better |
  
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26 | 23.01% |
| Hate it |
  
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15 | 13.27% |
| Multiple Choice Poll. Voters: 113. You may not vote on this poll | |||
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#1
09-27-2004, 10:18 PM
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Auto Zone
Who loves the Autozone store?
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#3
09-28-2004, 12:15 PM
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Re: Auto Zone
They usually try very hard to help. Generally have gotten good service from them.
I have a problem with some of the quality of the products they put out. It seems I have to use the warranty/replacement policy too much due to bad parts. |
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#4
09-28-2004, 07:32 PM
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Re: Auto Zone
Unfortunately the one in my town seems to hire kids off the street who don't know too much. I don't know how many times I've had to send them back to get the right part. They seem to have trouble with the computers also. Seems a lot easier than the rows of books that I learned on when I worked at a NAPA 20 years ago.
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#5
09-29-2004, 11:52 PM
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Re: Auto Zone
autozone sucks i totally agree with wilfie27 because i am 18 and going though school right now for automotive technology and i know more than some of these guys who are running the counters there, and half the time when i go in there they have to order the part and it will take 2 or 3 days to come in
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#8
10-20-2004, 06:44 PM
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Re: Auto Zone
What do you think of NAPA? I just got their American Brake Rotors, and NAPA assured me of their top quality.
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#10
10-20-2004, 10:16 PM
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Re: Auto Zone
Hell yea ebox knows a good auto parts store when he sees one! thanx guys
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#11
10-21-2004, 12:09 PM
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Re: Auto Zone
My local Auto Zone hires the mechanics that get FIRED from their other jobs. I would not trust any of those guys to piss on a spark lug for me. I go in, get the part - have a GM replacement number in mind, or exactly what I need in mind - then run out. When my Subaru decided it was going to toss codes for a malfunctioning TPS ($299 part at Autozone) I grabbed the OBDII scan tool out of the kids hand to verify. I yanked the box out, handed it back to him and thanked him for his time. Turned out I had a bum #2 cylinder spark wire boot. Computer adjusted idle to smooth it out, but not seeing any positive results, threw that code out there.
The kid took the scantool's word as law and was going to sell me a $300 + Tax part over a $12 wire kit. Thank you - no. Their parts, products and ability to express order a part for you is great, but the behind the counter help is about as bright as a solar powered flashlight. 
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#12
10-21-2004, 07:02 PM
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Hello;
ADVANCE AUTO is the best here in Ohio,they seem to be a lot smarter than AUTO ZONE people , thier always cheaper too and very friendly i might add. I dont even go to AUTO ZONE anymore because i already know i get better quality parts with better warrenties. AUTO ZONE says they will meet AA prices .why go back and forth to get the best price when AA always are cheaper anyway Don |
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#13
02-11-2005, 10:59 PM
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When I need to go to Advance or Auto Zone for a part I usually go to their online store and look up the part number myself. That makes the trip quicker and I am pretty much assured to get the right part.
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#14
02-12-2005, 02:13 AM
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Re: Auto Zone
Autozone's here in So. Il suck. Of course I could be biased. The manager fired my bro. because he kept correcting him in front of the costomers. I also have had rotten luck with parts there. I replaced the alternator on my old truck 3 times before I got one that would last more than a month.
__________________
2003 Honda Element EX 2002 Kia Spectra (can't "Improve" or wife will kill me) 1986 Dodge Ramcharger (For sale with a 1966 Rambler 660 classic to boot)  " Idon't know how many of them it would've taken to whoop my ass, but I knew how many they were gonna use. Thats a handy little piece of information to have right there." "Ron White" http://www.myspace.com/officer_redneck |
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#15
02-12-2005, 10:25 AM
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Re: Auto Zone
Overall I guess I'd have to say they're ok here in the Phoenix area. You just can't beat their Lifetime guarantee. I put 10 Autozone alternators in my 82 Olds in a 10 year span. At $90 USD each it would have cost me a fortune, but I only paid for the first one, the rest were free. When the original Alternator went out, I replaced it with a $90 NAPA alternator that only lasted 6 months, I replaced it again and the 2nd one lasted another 6 months. When the NAPA guy refused to honor the warranty on the second one I went to Autozone. I get free brake pads every year, and free spark plug wires every tune-up.
I have had some problems with their products, but I can say that about EVERY parts store I've used. I've come to the conclusion that we don't live anywhere near "Perfect" when it comes to Auto parts stores. If you the mechanic know what you're doing and don't take everything they tell you as gospel you should be O.K. |
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