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Old 08-26-2004, 04:29 AM
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Rims and other stuff missing?

What up guys. I recently bought a mustang from walmart its a present for my friend...and i opened the kit and one of the rims where missing..and the tree was warped...is there anything i can do?

thanks
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Old 08-26-2004, 04:50 AM
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Re: Rims and other stuff missing?

Maybe contact the maker. They probably have a ' Replacement parts' service. If you give them the box and tree reference, they can provide you with the missing parts. Just my 2 cents.
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Old 08-26-2004, 06:26 AM
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Re: Rims and other stuff missing?

Take it back to walmart, they will give you a refund.. As long as you have the receipt.
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Old 08-26-2004, 04:55 PM
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Re: Rims and other stuff missing?

Well I want the kit..this was the last one that they had...how can i contact them?
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Old 08-26-2004, 05:00 PM
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Goto Google and look up the company in question and see if they have a web site. If so, then look on the site for a cunstomer service number and call them about the problem.

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Old 08-26-2004, 05:58 PM
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Re: Rims and other stuff missing?

i thought Revell (right?) wasnt going to be doing that anymore, because too many people were abusing it for ITR/Civic etc. parts.

edit: If it is an AMT, i called their customer service number one time when i got a 94 Mustang GT Kit, it seemed like it had been stepped on, so i called them, and they really didnt give a shat.
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Old 08-26-2004, 06:25 PM
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Your gonna hafta take it back to Wal-Mart, Revell and AMT quit replacing kits after people kepted screwing them, shame they had to do it but they where loosing money, I've never had problems taking kits back to Wal-Marts with missing parts IF you have you reciept,

actually, I've heard stories of people who asked associates at Wal-Marts what happens to returned kits, and they've brought out boxes of opened kits people returned, and the people bought the box's full of returned kits very cheap, I talked to a couple people who this has actually happened too
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Old 08-26-2004, 07:43 PM
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Re: Rims and other stuff missing?

Quality Control / Missing Parts:

I have a Defective item.
We apologize for the inconvenience. Unfortunately, RC2 does not stock any replacement items or extra parts, or issue refunds or exchanges for any products purchased from retail stores. If you have a product that is damaged or defective in any way, or does not meet your expectations, please return it to the place of purchase for a refund or exchange. If it is not possible to return to the place of purchase, then you may try exchanging the product at a different store/dealer near you that carries our products. Thank you.
I am Missing parts / in need of Replacement parts for my item.
We apologize for the inconvenience. Unfortunately, RC2 does not stock any replacement items or extra parts, or issue refunds or exchanges for any products purchased from retail stores. If you have a product that is missing items, in need of replacement parts, please return it to the place of purchase for a refund or exchange. If it is not possible to return to the place of purchase, then you may try exchanging the product at a different store/dealer near you that carries our products. Thank you.
I have a Damaged item
We apologize for the inconvenience. Unfortunately, RC2 does not stock any replacement items or extra parts, or issue refunds or exchanges for any products purchased from retail stores. If you have a product that is damaged or defective in any way, please return it to the place of purchase for a refund or exchange. If it is not possible to return to the place of purchase, then you may try exchanging the product at a different store/dealer near you that carries our products. Thank you


I went on to their site and thats what it said...

DANM IT! i guess i'm going to have to take it back
takes for the info though..
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