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#1
10-19-2003, 03:54 AM
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2002 buick air suspension growling
I just bought this custom buick and there is a growling somewhere in the rear about 30 seconds after I start the engine. Sometimes I notice it at a red light. Is it the air suspension? It will very shortly be out of warranty and the Buick dealer said "I don't know what it is, but you'll get used to it. A lot of cars do it." !!!!! I got the car from a rental car sales lot and can return it Monday. I had a Mark VIII and never again want to deal with air bags going bad. Is this what is in a Buick also? Hope someone can help me soon!
Also, I was told I could get a keyless remote installed, but the Buick dealer said it wasn't possible. He also wanted $57 for a second key, which I need.Ugh. June 
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#2
10-19-2003, 04:32 PM
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Re: 2002 buick air suspension growling
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#3
10-19-2003, 07:56 PM
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Re: Re: 2002 buick air suspension growling
From his post, he drives a Lesabre Custom. It is the automatic load leveling control thats coming on. You have adjustable shocks in the rear, to keep the car level even when you've packed it with heavy items. Your skocks have gone bad, and are sinking down, causing the levelor to think you've added weight to the rear, and it lifts it back up, only for the shocks to seep down again. You'll have to replace the shocks with new ones, about $900 for parts and labor.
As for the keyless entry, chances are the car is equipped, and the programming procedure should be at the top of this forum.
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#4
10-19-2003, 11:15 PM
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Thanks very much!!! I will check for any further comments in the morning before I go back to the rental car place who sold it to me. They claim they only keep their best 5% of year-old cars to sell! If my shocks are bad, they should have known it, and I wonder what the other 95% they sell to auction or dealers are like.
Anyway, the car does ride kind of bouncy, not real bad, but bouncy. So it makes sense it would be the air suspension. It will cost me $200 to return the car, and I traded my Mark VIII in on it and don't think they could get it back for me. So I will be without a car at all until I find another one. And actually, I didn't believe the service writer at the dealer when he told me the keyless remote system couldn't be installed. It didn't make sense. I just think he was mad because I didn't buy it from them. One other thing. The replacement/repair of $900, is that for one, or does it have two, or a set? My car had 4 air bags and the dealer charges $1,000 for each of them to be replaced. I had a car center do them for a little over $500. Some were replaced during warranty (it had 5 years). And that is all I am familar with. I just don't want to go through those kinds of problems again. Thanks!!!! June
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#6
10-21-2003, 12:57 AM
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Thanks again. I took the car back and they talked me into letting them "make it right." They said the car could definitely have a keyless remote installed and they would do it. So we shall see what happens next. I will post it, especially when I find out exactly what they say they did to repair the shock problem.
June
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#7
10-21-2003, 07:26 PM
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Here I am again. The car salesman called me tonight and said that the "growling" was normal after you start the car. As far as it doing it repeatedly at red lights, etc., he said it will not do that anymore. ??? I asked him what they did, and he played dumb and really couldn't "read" what it said, and that he will have to ask his manager. I had told him I wanted a "copy" of any repairs. I had an issue with the brakes also. The car stops, but if you continue pressing the pedal, say at a red light, it goes all the way to the floor. The salesman said they could not get it to do that. I did it everytime I kept pressing the pedal when stoped.
Anymore advice here? I let them try to fix the car, but it doesn't sound like they did anything. I really hate to go through one of those "inspection" mobile things, because I don't know if they could come out quickly. I used to use Lemon Busters, but they aren't listed in the phone book anymore. Help, anyone, please. June
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#8
10-22-2003, 07:14 PM
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My 02 Lesabre's air compressor also runs for a few seconds after I start the car. It has since day one. I assume that this is normal operation. I have on occasion noticed it coming on after a hard stop, but not at every stoplight. I think that you will be happy that you kept the car. This is my second Lesabre (my first, a '94 had 230,000 miles on it when I got rid of it and still ran perfectly) and I don't think I will ever own anything else. Keep us posted on your progress
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#10
10-22-2003, 11:38 PM
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Glad you posted that info Lasabrelover. Today, one top-notch service writer for Cadillacs told me it definitely has to have a leak. But he gave me the number of another service writer friend who is with a Buick dealer locally. I called him, and he said the same thing you said, and that all the LaSabres do this. Now, the issue remains about it doing it at red lights. I will be picking it up tomorrow after the keyless remote is installed and peeling hubcaps replaced with new ones. I also was told the brakes go to be floor under the circumstances I described.
Just wish I had known all this beforehand! It also would have helped if the salesman had known these things. He knows them now also. June P.S. The service writer I talked to today said to bring it in to him before the 36,000 rolls over and he will really check out the car for me to make sure nothing needs to be done. Can't beat that. And you know he'll get my other service needs.
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#12
10-24-2003, 10:57 PM
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Re: Re: 2002 buick air suspension growling
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In all fairness they were always extremely cooperative with me all the way through this. They also got me another key at no charge. So, with a Buick dealer near me that had a nice professional service writer I can deal with, I plan to enjoy my new car. Thanks, everyone! June
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#14
10-25-2003, 02:17 PM
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Re: Re: Re: 2002 buick air suspension growling
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If your interior lights are not coming on when you unlock with the remote, your twilight sentinel is probably set to off. It is located just to the left of the headlight/park light switch. If the little slider is all the way down, it deactivates this feature. Slide it upwards a little and your interior lights should come on if it is dark enough. If you have an owners manual with your car, pages 2-45thru2-49 should help you out.
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#15
10-26-2003, 12:10 AM
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Well, heck! No, that didn't work. It made perfect sense, but I
just tried it, and remember, this was an added remote, not a regular one. It is rubber with 4 buttons, and they told me only two were active -- lock and unlock. I moved the twilight bar up about half way, but to no avail. I've never seen a remote like this one, must be a real cheapie. I'll find out more about it later. Thanks anyway. June P.S. I didn't get an owner's manual, but some off-brand remote probably wouldn't apply in this car anyway. I'm not sure what else is missing -- no anti-theft, no locking gas door, something else I can't remember right now.
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