95 Windstar Front End Problem

[uzzo2]

Originally Posted by scubacat

That sucks. How tough was it to swap out? I haven't actually done a full swap before (although I have a hunch it's coming up thanks to a curb that allegedly jumped out in front of the wife while turning a corner...)

I'll put it to you this way. I'm REAL tempted to go beat somebody down and steal their money so I can pay someone else to do it this time.

[scubacat]

I only live an hour or so away from you. Let me know when this will happen so I can take some video.

[uzzo2]

Originally Posted by scubacat

I only live an hour or so away from you. Let me know when this will happen so I can take some video.

If you'll bring 1 more person to work the camera and can come up with enough for the labor. I'll let you give me a beatdown. You could probably sell the video to America's funniest home videos and make your money back pretty quick.

[12Ounce]

I've just put another reman steering rack in the Windstar ... don't know if I'm that sloppy a driver ... or just too finicky about looseness. I can't complain about the quality of the AutoZone units ... they seem just fine.

One thing about AutoZone's racks ... you only buy the first one, they are all lifetime replacements thereafter.....

[uzzo2]

Originally Posted by 12Ounce

I've just put another reman steering rack in the Windstar ... don't know if I'm that sloppy a driver ... or just too finicky about looseness. I can't complain about the quality of the AutoZone units ... they seem just fine.

One thing about AutoZone's racks ... you only buy the first one, they are all lifetime replacements thereafter.....

The one I bought has a lifetime warranty as well. It doesn't pay for labor though.

[12Ounce]

A lifetime warranty on what might be a low-quality unit ... sounds like a poor bet to me. The AutoZone unit is much higher in price ... but I've yet to have one not give thousands of miles of service.

Can you get your money back ....since the unit failed soon after installation?

[uzzo2]

Originally Posted by 12Ounce

A lifetime warranty on what might be a low-quality unit ... sounds like a poor bet to me. The AutoZone unit is much higher in price ... but I've yet to have one not give thousands of miles of service.

Can you get your money back ....since the unit failed soon after installation?

I agree, but I've had the same problem with parts from AZ and Advance too. As a matter of fact, the alternator on this windstar came from AZ. I'm on my 4th one in the last 3 years. That's not near as bad a job as the rack though. I believe it really all depends on the person that's rebuilding whatever part it is. I called Detroit axle yesterday and the girl told me to fax them my original invoice. I did so, but didn't hear anything back from them. I'm pretty sure after 9 months, they probably aren't going to give me a refund. If I thought the POS would make it up there. I'd bring it to them and make them do it one time. I bet once they seen what was involved to R&R it, they'd give me a good one.

[uzzo2]

One week later and nada folks. I just called AGAIN and got the guy from the warranty dept. He said he never got the fax from last week. So I got his email address. I scanned the invoice to a file and emailed it to him. He called me right back and said he received it. He asked me what was wrong with it. So I told him that it was leaking around the input shaft. He told me and I don't know how true this is so maybe some of ya'll can chime in here. He said that is usually caused by a restriction in one of the lines. He also said that if that's the case. It's leaving pressure on the rack and that's the weakest spot for it to leak. I call Bullshtein. It's working too good for that to be the case IMHO.

[12Ounce]

Sometimes stuff happens! The shortest lived reman rack I have ever bought was from Ford. 90 day warranty. How good is that? (Not very.) It may have lasted one year.

[uzzo2]

Originally Posted by 12Ounce

Sometimes stuff happens! The shortest lived reman rack I have ever bought was from Ford. 90 day warranty. How good is that? (Not very.) It may have lasted one year.

Not very good as far as I'm concerned. He said he's sending me another one. I had to give them a 40 dollar deposit that will be refunded when I send the defective one back. I also have to pay the shipping, that's not refundable. I think I'll take your advice on stuff like this from now on. It may fail from advance or AZ. But at least you won't be waiting on them to replace it if it does fail.