driver/passenger vertical front windows scratches

[northwoods60]

noted this on our 08 escape. 2 months into ownership. the scratches on the outside of the glass.
is this common?
you can feel the scratch with your fingers running horizontal. Assuming its caused by internal means.
Factory defect? warranty?

[Davescort97]

It's not common but is probably a defect from the factory. I'd take it back and see if they could either replace it or buff the scratches out.

[northwoods60]

thank you! it was warranty! my wife caught the problem, its something not everyone sees and its not a selling point according to the dealer. just irritating!