help dealer don't know

[mtines]

I have a 97 infiniti qx4 and it won't start. I got out of my car and came back and would not say anything. dealer does not know whats wrong its not my computer of my key or alarm system. could it be my starter, they tried and they don't know. help please

[88pathoffroad]

Of course it could be the starter. It's not testable while on the vehicle, so someone has to pull it off to find out. That's the problem...

[MT-2500]

Originally Posted by 88pathoffroad

Of course it could be the starter. It's not testable while on the vehicle, so someone has to pull it off to find out. That's the problem...

No need to pull it off to test.
The best testing can be done on the car.

Jumper 12 volts to the solenoid start wire and see what it does.
If no go check the battery cabels and grounds and starter connections.
Clean the battery termionals.
Have you got a add on remote start or alarm system?

[ponchonutty]

I think you need to find a new dealer if they can't figure out why it won't crank over!!!

[MT-2500]

Originally Posted by ponchonutty

I think you need to find a new dealer if they can't figure out why it won't crank over!!!

10-4 on that ponchonutty.
Here is some good tips for him on finding a good dealer.

Tip on going to the dealer
Ask that only a factory certified gasoline engine performance specialist work on your car.
Not all dealerships are concerned with how repairs are dispatched, and not all dealership techs bother to take advantage of the training offered by factory (the vast majority of which is paid training). If the dealer is uncooperative, ask for your money back and call around for a dealer that will accommodate you.

Or if you can not find a good dealer look for a good repair shop.
Check around Ask around
Word of mouth.
Family friends coworkers neighbors business people and delivery people.
Mailmen and parcel delivery people get around and notice a lot of stuff.
Even a good parts house knows what shops are good and not good.
Chamber of commerce and better business bureau and city hall.
If you find a good referral to a repair shop go look them over and talk to them.
Look for a clean looking busy place with nice people running it.
Ask a few questions and ask about their qualifications and training.
Not all places have trained tech/mechanics.
If they do not find a place that does.
Even all dealers do not have all trained techs/mechanics.
Good luck and let us know how it goes.