Clutch and Fly Wheel Problems

[ShannonE]

Originally Posted by speeddemonGtV6

hahhahaha PROWLA your car was in the shop forever man lol... i have a clutch problem when i first bought it but they switched it out... did u buy the car new or used??

I purchased the vehical new.

[florida_tuscani]

Originally Posted by ShannonE

My husband and I have a 2003 Hyundai Tiburon. The clutch and fly wheel went out at 27000 miles. They said it is not under warranty. Well, that will not work for me! Right now we are seeing what the consumer affairs department will do for us 1-800-633-5151. First they said they will not do anything. Then I got more upset, and they called the dealers Service Manager to call the Manufactor (Only the Dealer can do this) to see what they will cover if anything. If they do nothing, then I will do what I have done with other companies. Call the CEO! Yes, you have the right to do this. Just look up the Annual Report and on the back pages it should list the corporate office and the CEO's name. Call the corporate office, ask to speak with the CEO by name. By the way, the CEO of Hyundia Motor America is: Robert Cosmai. The address: 10550 Calbert Ave., Fountain Valley, CA 92708 Phone Number: 714-965-3000 If they won't work with us, then I will call the Hyundai Corporate Office in Korea. For now, I am sure that Hyundai America will do just fine. Anyway, Start calling Robert Cosmai and maybe if he gets enough calls himself (or his secretary) something will be done. Start dialing and smiling! - This does work! I got results with BrightHouse, StateFarm, Verizon and many other companies by just skipping the Management and going to the CEO. Hopefully you will not settle and pay for faulty parts. It is not your driving! My husband and I have had several Standard Vehicals. Our 1995 Nissan we had 95000 miles on it when we traded it for the Tiburon and the clutch was fine. My 2001 Ford I have 37000 mile on it and the clutch is fine. It is not our driving! It is the Tiburon! Don't settle! You can bet we will not!!!

just go here: I posted a PDF file that shows it IS covered on Tibs made before APR 2003
http://www.newtiburon.com/forums/showthread.php?t=31384

[ShannonE]

Originally Posted by florida_tuscani

just go here: I posted a PDF file that shows it IS covered on Tibs made before APR 2003
http://www.newtiburon.com/forums/showthread.php?t=31384

Yep, we took that to the dealer, they said it is just an advisory on what to do. Not an actual recall, so it is not covered. It is up to the District Parts Service Manager on what to do, and corporate stands by the DPSM. So if they say no, then it is no. If they say half, then half, and full coverage, then it is full coverage. Basically, it depends on if you get a nice DPSM or not. That is why they have covered the same issue with some people and not others. And corporate gets aways with it, because they say and I quote from T. A. CEO's assistant, "We completely support our DPSM's. They take pictures and notes on each vehical, and their decision is final." So we only got it taken care of at 50%, and that was because of the Factory Rep., not the DPSM or corporate. This is why I am pushing the issue. We were lucky, not as lucky as others. I feel for those who had to pay full price, just to have to pay again in another 15000 to 30000 miles. Plus, I have noticed many people saying to go with an "After Market" clutch. This is unbelievable! Usually, you want factory parts, unless you are modifying the vehical for alternative reasons. Well, I am just hoping that others agree with me and take action.

[florida_tuscani]

I took it in and they replaced it with no questions asked.

[karla]

Originally Posted by twospirits

I closed the other thread so we can reply in one and not have two threads going. This way its easier posting the replies in one.

I wonder if the dealership you refer to is Ferman of New Port Richey/Hyundai of New Port Richey. They had a few complaints last year with the BBB, but this year there are none. Have you tried taken the vehicle to other dealerships in the Clearwater area?

There is a tsb that states there are new clutch components available for certain 2003 Tibs produced up to April 1, 2003. The tsb is 04-40-005 You may want to print it up and take it to the dealership even though they should have it in their system already.

Now as for the warranty, according to the Warranty Coverage guide (the same ones that the dealerships goes by and which you can download off my website) it states...

In the Official Hyundai Warranty Coverage Guide...
on page 13
Clutch, Manual transmission, adjust
is only covered for 1 year/12,000 miles for any vehicle produced from 1995-2004

on page 14
Clutch, manual transmission, cover and housing
is covered for 5 years/60,000 miles for vehicles produced 1995-2004 and
10 years/100,000 miles (if original owner)

also on page 14
Clutch, manual transmission, Disc and Throw-out bearings
5 years/60,000 miles for vehicles produced from 1995-2004
10 years/100,000 miles (if original owner)

on page 20
Fly Wheel
5 years/60,000 miles for vehicles produced from 1995-2004 and
10 years/100,000 miles (original owner)

Now in the Warranty Policy and Procedures Guide, it states...
on page 53-54 what is not covered and it does state normal maintenance items such as clutch linings, specifically worn clutch linings.

Now your post does not specify if the linings are worn. If they are, I can see why they would say no to fixing it under warranty, but the fly wheel I do not see why they can fix that under warranty.

Now mind you I am no service tech guy, maybe one of our regualr tech guys in here can answer you more specific as well as you giving them a bit more diagnostic information. I am sure they will be here shortly giving their views on the matter.

TS out

We are going on our 4th clutch. What I do not understand is that (1 year ago) before the dealer said that they would not pay because the clutch was worn and that was the reason they were not going to cover the flywheel. Today, the hyundai rep said this time your clutch is not worn but the flywheel is and they are still not going to pay. The Hyundai rep also felt the need to take pictures of our vehicle. I'm sure it has something to do with the complaint made to consumer affairs.

[nisco]

4th clutch? how many miles?

[minkeyboy]

To any who have had to replace a clutch/fly wheel on the Hyundai Tiburon, I"m compiling a list of people and cars to send to the FTC to get us all reimbursed for what we've spend on a mechanical defect. This problem is not a normal wear and tear, this now falls under the mechanical defect area, which they are legally required to fix (I have an awesome lawyer on this). Send me the make, model, year and how many miles you had on the car when the clutch and/or flywheel burned out (and how much it cost to replace if known). EMail it to me at [email protected] and I'll make sure you're one of the people reimbursed. I've already talked to a few people at Hyundai, and they're sweatin it. They really, really don't like me right now. Thanks.

Russ Maddox

[carrera1984]

I had the same problem... but it was 17,000 miles. At that point I had minor upgrades(coldair, catback, headers, shorty shifter, ect.) It took about 2 months of bitching and with my dads help we got it replaced all for free... My advice: Keep trying, once u see the invoice equaling $0.00 at the bottom, you will know its all worth it. Don't let them push you around. Im going to wait for this one to blow out again on me and then get an aftermarket clutch kit. The parts aren't alot...to buy, but the install is horrable to pay for. I wish you the best! good luck. At least now you know it can be done... And if you ever start a case or something against it, Ill join.