automobil-miniaturen.de: no purchase possible for French guys ???

[rallymaster]

Hello all,

I allow myself to post that here cos' I know some German modelers are members.

I wanted to puchase the great Alpine TK from scale production at Automobil miniaturen but when I tried to complete the form I get a negative answer concerning shipping to France...?!?

here is the page I found and where I'm blocked...

http://www.automobilminiaturen.de/sh...t_shipping.php


That's very strange, no ocean to cross, no big montains to run through....

Why is shipping to France not allowed ??

How can I get this TK ??



thanks for your eventual help and answers.


Phil

[oter]

mediamix hobby have it:

http://www.mediamixhobby.com.sg/cata...oducts_id=3999

[rallymaster]

Originally Posted by oter

mediamix hobby have it:

http://www.mediamixhobby.com.sg/cata...oducts_id=3999

Oh great ! thanks for your quick answer, I didn't thought to this website

Thanks again

[voyageur]

Salut Phil,

I wonder that you had problems. Are you registered there? If you are there should be no problem.
As far as I know there is no limitation to countries or areas. I never had problems ordering there,
and it was quite fast, too.

If you have any questions or need assistance, let me know.

Cheers
Sebastian

[sportracer02]

Hi Phil,

to me just the same as Sebastian wrote.

If you want to order you have to get a registration before, the same at mediamix, at domino.be and hiroboy and some other campanys .

Did you do the registration?

[rallymaster]

Hello Seb, Micha,

Thanks for your answers and help proposal.

of course, yes, I am registered...
(BTW my address appears on the right top corner so I guess it's Ok with that, I'm known on the site)

So as it's not a registration problem, I cannot explain that, that's why I came here to share my wonder...

I didn't think too there could be a country limitation, but as i tried several times during the last days, I supposed there were problems with sending to France


I finaly purchased the TK at mediamix.


thanks again for your answers

[klutz_100]

Originally Posted by rallymaster

I finaly purchased the TK at mediamix.

[sportracer02]

Hi Steve,

here http://www.automotiveforums.com/vbul...d.php?t=561157 are some photos

[rallymaster]

Originally Posted by klutz_100

Uhh, Steve... How to say that...
Mediamix hobby may be quick to send the item but still not enough to receive it 2 hours after the order !!!!

[sjelic]

I was not surprized that they don't send to Croatia (even thou if I can get it from Singapure.... ) but to France???
I maybe have an answer, I allready wanted to contact them, maybe they didn't export to our countries and someone needs to be first and contact them.

[sportracer02]

Hi Phil,

I just was on their website.

Pressing the button "English" you´ll find this:

Shipping costs

Minimum purchase order value: The minimum purchase order value is € 20,00 (without shipping costs).

Supplies outside Germany:
Our shipping charges depend on shipping charges of DHL.

- Shipping to the region 1 countries:
€ 20,00
Region 1 countries: Belgium, Denmark, France, England (GB), Luxembourg, Netherland, Austria.


- Shipping to the region 2 countries:
€ 17,50
Region 2 countries: Finland, Greece, Italy, Poland, Portugal, Sweden, Switzerland, Spain, Hungary.

- Shipping to the region 3 countries:
€ 35,00 airmail
Region 3 countries: USA, Canada and Norway.


- Supplies as packages without insurance to 2kg € 10,00. Dispatch takes place on own risk of the buyer.
Dispatch with this option only into countries possible: Belgium, France, Luxembourg, Denmark, Holland, Austria, Switzerland, Poland.

Overseas customers please ask for shipping costs.
Payment only by International Money Order or Bank Transfer.

France is included, so no idea why shouldn´t work ??

[rallymaster]

Originally Posted by sportracer02

Hi Phil,

I just was on their website.

Pressing the button "English" you´ll find this:

Shipping costs

Minimum purchase order value: The minimum purchase order value is € 20,00 (without shipping costs).

Supplies outside Germany:
Our shipping charges depend on shipping charges of DHL.

- Shipping to the region 1 countries:
€ 20,00
Region 1 countries: Belgium, Denmark, France, England (GB), Luxembourg, Netherland, Austria.


- Shipping to the region 2 countries:
€ 17,50
Region 2 countries: Finland, Greece, Italy, Poland, Portugal, Sweden, Switzerland, Spain, Hungary.

- Shipping to the region 3 countries:
€ 35,00 airmail
Region 3 countries: USA, Canada and Norway.


- Supplies as packages without insurance to 2kg € 10,00. Dispatch takes place on own risk of the buyer.
Dispatch with this option only into countries possible: Belgium, France, Luxembourg, Denmark, Holland, Austria, Switzerland, Poland.

Overseas customers please ask for shipping costs.
Payment only by International Money Order or Bank Transfer.

France is included, so no idea why shouldn´t work ??

Yes I already saw that, too, months ago; that's precisely why I've been very surprised not to be able to order now that I was decided to purchase the item...
I really still don't understand why it's impossible to order.

Am I the only one (or Sasa did, too ?) having trouble to order outside Germany ?
don't know what is wrong, but it's a pitty for them, I ordered elsewhere.

Phil

[sportracer02]

Originally Posted by rallymaster

Am I the only one (or Sasa did, too ?) having trouble to order outside Germany ?
don't know what is wrong, but it's a pitty for them, I ordered elsewhere.

Phil

Yeah Phil, I´m just wondering how they should get knowledge about ordering-problems if nobody tells them like you do it here?

[Spike2933]

I saw on one of his Ebay products that he said that he's had too many problems with French buyers not paying. so I guess since a few didn't pay, he assumes all won't pay.

[sportracer02]

Hi

it is new to me that they sell in ebay, I don´t believe that...