Special Secrets of SNAP-ON TOOLS

[Snap On Is BAD]

A few months ago, evil Snap-On fired me a week before I would have got a severance package. So....since they didn't require me to sign off on a non-disclosure letter, I want to share a wealth of knowledge with the world. If you want personal, in-depth info and the skinny on what and how they do ANYTHING, e-mail me or ask on this forum. I will hold nothing back. I know how dealers work and sell. I know their credit procedures, their mistakes (and how it affects you). AND I know lots and lots of people. Here's the first tip...having trouble contacting the credit department? Call 1-847-782-7853. They are now out of Libertyville IL. They don't give out that number.

[l_eclipse_l]

I didn't realize they had so many secrets. For being such a successful company, it would surprise me that they do business in dishonest ways. If you are going to post things like this up, keep it to one thread. We all appreciate your insight, but we don't want every other thread to be something about bashing Snap-On.

[mazdatech177]

all successfull companies do business in questionable ways... that is how they make their money. i dont really have a problem with snap-on tools (other than they are twice the price for the same quality as say MAC) but the tool guys for snap-on are always such dickheads... im surprised their heads fit through the doors on the truck

[Snap On Is BAD]

Originally Posted by mazdatech177

all successfull companies do business in questionable ways... that is how they make their money. i dont really have a problem with snap-on tools (other than they are twice the price for the same quality as say MAC) but the tool guys for snap-on are always such dickheads... im surprised their heads fit through the doors on the truck

With the economy so bad, the Snap-On man cannot pay his tool bill. (Well, 40% of them in the Northeast.) If Snappy can't pay his bill, he is put on HOLD and cannot buy tools until he is off hold.

By the way, Snap-On Tools DOES NOT sell tools to mechanics. Snap-On sells tools to DEALERS who sell them to mechanics.

15 to 20% of the dealers will CHECK IN within a year. Usually for 2 months before they sell their franchise back to the branch, they will collect as much as they can on their RA. They know, you see, when it comes time to check in, they sell the RA (your personal account with the dealer) to the branch at a 25% discount.

So even though you THINK your money is going to the credit department, it may not be! CHECK YOUR RECEIPT.

AFTER SNAPPY LEAVES, YOU'RE SCREWED! I'VE SEEN IT HAPPEN "WAY" TOO OFTEN!

[curtis73]

I moved this to dealer experiences. Not quite worthy of banishment to website discussion, but certainly not technical either.