Quote:
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Originally Posted by Schludwiller
...You need a copy of your sales agreement and a copy of your registration available for faxing. Then contact Nissan Customer Affairs 1-800-Nissan1...
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OK; after the several annoying on-again-off-again problems I've been having, I took a day off and camped out at my telephone...
I got through to Nissan USA Customer Affairs (Mike) and explained what Schludwiller outlined above...
He looked up my VIN, told me it was not in his database [duh], and consulted a higher authority...He came back on, took my name, address, etc, and also my preferred dealer for service...Mike told me my VIN should be added to the dealers database, and that he would call the dealer later today to confirm (and call me, too)...He then assigned me a file number if the VIN didn't show up...
No faxing of anything, no real checking of anything...And the part about "my preferred dealer" sounds like I'm only good at this one dealer (?)...
This doesn't sound right...
"Mike" also told me, that based on my VIN number, there are *NO* recalls pertaining to my Xterra...
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On an related matter, I received a post card from "First National Warranty" in Fort Lauderdale FL about my Nissan warranty...Seems the dealers 3-year warranty is about to run out, and do I want to extend it another 5 years...I explained the warranty hassles I was getting here, and the gentlemen on the other end said he'd check into it and get back to me...
...???...Since I haven't been able to get one dealer to even acknowledge my Xterra even exists, it seems to me this is probably not a great idea...