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doberman_52
01-11-2007, 11:27 AM
i have a wireless b linksys router, a laptop with wireless g (built in, not linksys), a dektop with wireless g (linksys), and a desktop hooked right to the router, my desktop with the linksys card doesnt seem to be working, if i use the program with it, it might connect, but only runs 5.5mbps as to 11mbps when it worked right, if it does connect, i only get the network, no internet, and it rarely connects, ive tried the windows configuration, manually doing it in control pannel, any ideas? it stopped working after i reset the router, the rest were working, i have windows xp, ohh, the router may be out right now, but im checking that tomorow because it will be my first day from work this week

doberman_52
01-16-2007, 02:41 AM
Anyone?
And now its just the desktop with the wireless g nic that isnt working, it might connect sometimes but wont get internet access, i even reinstalled windows and the nic seperatly a few weeks ago, it stopped working well before that, when tech support made me reset the router

Oz
01-16-2007, 05:19 PM
I've said it before - type in full sentences and I'll be happy to put the effort into understanding your problem, and helping you troubleshoot it.

doberman_52
01-16-2007, 05:23 PM
Ok, starting over. I have a desktop wih a wireless g nic. It was working up until a little while ago. I reinstalled windows, then the nic, it still doesnt work. It may sometimes connect to the network, but will not get internet. I have tried to manually configure it, use the linksys tool, and use the windows tool. I have been expierencing network problems with the 4 port wireless b router for quite some time. Any help would be appreciated.

ericn1300
01-16-2007, 05:51 PM
check in control panel add/remove programs for .NET framework and uninstall it if you can. Microsoft installed it on my XP laptop as an automatic update and it gave me all kinds of networking problems. If you can't remove it using control panel their web site has instructions on how to manually remove it.

Oz
01-16-2007, 05:59 PM
When you say you have network, but not internet - can you ping other computers on the network? Can you access file or print shares on other computers on your network?

Oz
01-16-2007, 09:04 PM
Before you try and ping the other computers on your network, either turn the Windows Firewall (or whatever firewall you're running) OFF or add an exception for ICMP traffic.

Windows Firewall > Advanced > ICMP > Settings > Allow incoming echo request

Also, on the machine with that is having problems, please run an ipconfig/all from a command prompt and copy/past the results here.

doberman_52
01-17-2007, 12:12 AM
Ok, when i saw it connects to the network without internet I mean that it connects to the router, sees the network, connects to the network, but has absalutly no internet, no IM or IE or firefox, nothin. The linksys utility shows a diagram kinda like this:
Card - Router - Internet
Between those, it will have a little pic showing conectivity or no conectivity, sometimes it says cannot associate with access point, sometimes it connects card and router, but no internet. But sometimes when it connects, runing wireless b at 11mbs, most of the time is runs at 5.5mbs. Always no internet. A few friends brought their computers at one point and they had the same problem, but it just stopped working one day for no apparent reason. All the other computers were still working fine.

Oz
01-17-2007, 12:37 AM
:rolleyes:

If you want assistance troubleshooting your problem, start with my posts above.

Question 1: Can you access file/print shares on other PCs on your network?

Question 2: Can you ping other computers on your network?

Requirement 1: Post the results of an ipconfig/all here.

doberman_52
01-17-2007, 12:44 AM
Question 1: Not connected to network 95% of the time
Guestion 2: Same
ipconfig:
wow...
Ethernet adapter Wireless Network Connection:
Media State...: Media disconected

shouldnt be disconected

Gohan Ryu
01-17-2007, 01:37 PM
Make sure your NIC is configured for full duplex, and see if Linksys has an updated NIC driver that you could download.

doberman_52
01-17-2007, 01:45 PM
I don't get why i would have the problem with a brand new install of windows though, the router has had problems latley, well, acctually since we bought it. I will check for those though. If i reinstall the drivers, will I have to remove the card, install the drivers, then install the card again, like you are supposed to when you first install it?

Edit: Also, how do you get to the windows firewall settings and stuff? I haven't work with that at all.

Gohan Ryu
01-17-2007, 02:18 PM
Click - Start / Settings / Control Panel / Windows Firewall

You don't have to physically remove the NIC - just go to the device manager and uninstall it. Then scan for hardware changes (or just reboot) and the driver will reload itself.

To update the driver just go to the device manager, right click on the driver and select "update driver...". You will be asked where the new driver is located - just browse to where ever you saved the new driver (assuming you have already downloaded it from Linksys).

doberman_52
01-17-2007, 03:16 PM
Ok Ill try those tonite if I get a chance.

Oz
01-17-2007, 04:55 PM
Right, use Windows to manage the Wireless connection once you're sure you have the drivers installed correctly. Connect to your access point. Make sure you can access other network resources on your network. Then see if you can access the internet. If not, can you access it on any other computers on your network?

doberman_52
01-17-2007, 11:12 PM
Make sure your NIC is configured for full duplexWhat exactactly do you mean by full duplex? How do I tell which model number to use, bow says wmp54gs, I have the choices of wmp54gs V1.0, or wmp54gs V1.1. Would I want to go with V1.1?

Oz
01-17-2007, 11:39 PM
Don't worry about it, your card will almost certainly already be running at full duplex.

doberman_52
01-18-2007, 12:50 AM
Ok, just for the knowledge though, what is that.

Gohan Ryu
01-18-2007, 03:45 PM
Full duplex means a device can transmit and receive data simultaneously. Like a telephone, you can talk and hear the other person talking at the same time.

Half duplex means the device cannot transmit while it is receiving, and it cannot receive while it is transmitting. Like a walkie talkie, you can't talk to the other person until they are done talking to you.

It's something you could configure on older wired NICs - probably not even an option for new wireless NICs.

doberman_52
01-19-2007, 11:26 AM
Ok, I;m sure it is full duplexing because of the propeties deal, I recall learning something about duplexing a few years ago, but don't remember what. Im going to reinstall drivers tonite and try from there.

doberman_52
01-21-2007, 11:24 PM
I updated the driver, and no luck. It does the same exact thing. Connects eventually, but no internet.:banghead:

Gohan Ryu
01-22-2007, 01:23 PM
??? Here's a couple of things to do just to see what happens...

Try power-resetting your DSL modem - make sure the "internet" LED is flashing (it might be called something else on your modem - it's the light that indicates that your modem has a good connection to the internet).

Then make sure that the "activity" LED comes on the modem when you power up your wireless router (again, it might be called something else on your modem. It's the light that indicates a good connection from the DSL modem to your home network).

Call your ISP to see if they can ping your router - they might be able to help troubleshoot.

Does your wireless router have ports to do a wired connection to your PC? If so try connecting via the wire to see if the strength of the wireless signal is the culprit (I don't know why it would be since it was working earlier, but...?).

doberman_52
01-22-2007, 01:41 PM
OK, I have tried power cycling a few times in the last few weeks (unpluging and replging the router and modem for about 30 seconds), My moms wireless laptop connects fine as does my dads desktop (currently in the shop being repaired, hangs at startup before you log in) that one connected to the router to configure it. I called tech support before this all happened because our internet stopped on all our computer, and The dude told me to fully reset the router. Ever since, my internet and ethernet connection hasn't worked. I don't remember how to do that either, I just know I kinda hated that process.

Edit: The router is a 4 port wireless b linksys router.

Gohan Ryu
01-22-2007, 01:58 PM
Ever since, my internet and ethernet connection hasn't worked.

Mom and dad's computers connect ok but yours doesn't? Try connecting your PC with a wire, just to see if it works. But if nobody's computer connects I'd guess the problem is at the router - especially since it stopped working right after you reset it. If that's the case I'd say call your ISP to do more troubleshooting - they'll have different things to try depending on if you have a dynamic or a static ip address.

You may have already tried all of this - I'm just suggesting different things to see if it might lead to what the real problem might be.

doberman_52
01-22-2007, 02:37 PM
Yeah, I was hoping to not have to call tech support, but I may end up doing so. I can never understand indian/mexican tech people, and wind up doing things you dont want like completley reseting the router when you didn't need to. Plus, my parents don't know about the card, hence me not working on this more. But do routers expierence problems every few months? We have had problems with it ever since we bought the stupid thing. I know my pc will connect directly up to it, used to do it that way before I got the wireless card, but its a pain in the but with all my wires to my pc (probly around 30 or so, to much stuff goin through this pc) hauling it upstairs, undoing my dads pc, puting mine in and revers when im done. I was just hoping to avoid that call.

doberman_52
01-23-2007, 09:02 PM
Ok, my mom called tech support about hers, and I can connect with the windows one, but to the network only. I still can't get online. It says limited or no conection, that was normal because I ave a g card on a b router. But I still get no internet. When I tried ipconfig I got a wierd message for the first part, and no default gateway, but I did get the IP Addres and Subnet Mask.

Oz
01-23-2007, 10:36 PM
Ok, my mom called tech support about hers, and I can connect with the windows one, but to the network only. I still can't get online. It says limited or no conection, that was normal because I ave a g card on a b router. But I still get no internet. When I tried ipconfig I got a wierd message for the first part, and no default gateway, but I did get the IP Addres and Subnet Mask.

You're not connected to the network, you have an automatic private IP.

Oh, and http://static.flickr.com/4/7942538_48903e3585.jpg

doberman_52
01-24-2007, 03:01 PM
What would I google? I'm gonna try putting in the default gateway, ip address, and subnet mask in manually.

doberman_52
01-25-2007, 11:23 AM
I manually put in my ip address, subnet mask, and default gateway, now my ipconfig reads:
Connection-specific DNS Suffix . :
IP Address . : 192.x.x.x
Subnet Mask . :255.255.255.0
Default Gateway . :192.x.x.x

I am now completly connected to the network, but still no internet. Is there any way to see if I can see the modem?

Oz
01-25-2007, 03:49 PM
In a command prompt, find the default gateway by running an ipconfig/all. Then type ping 192.16X.XXX.XXX (your default gateway IP).

Copy and past the results here.

l_eclipse_l
01-25-2007, 04:24 PM
lol why block the I.P.....mods can see it anyways.

I was a mod of another forum for awhile, and I was able to see every I.P. a user had logged in under for the existance of their account. No sense in trying to hide it.

Oz
01-25-2007, 04:41 PM
Mods can't find your internal LAN IP. I promise.

Gohan Ryu
01-25-2007, 07:09 PM
Is there any way to see if I can see the modem?

My Linksys router has an "Internet" LED on the front panel that lights up green when it has a good connection to the modem. It lights red or yellow when the connection is bad.

I'm still confused about your setup...does mom and dads pc's connect thru the same router?

Oz
01-25-2007, 07:54 PM
My Linksys router has an "Internet" LED on the front panel that lights up green when it has a good connection to the modem. It lights red or yellow when the connection is bad.

I'm still confused about your setup...does mom and dads pc's connect thru the same router?
Gohan, when the Internet LED lights up, the router has a connection to the internet.

The problem Doberman is having is because his wireless adapter can't communicate with the wireless access point. The IP address and subnet masks he gets are from Windows Private IP Addressing and mean nothing is connected properly.

If I was getting paid to fix it, I would try the following to get it working:

FIRST:
-Eliminate problems at the router end. Log into the router, set everything back to default, after noting all the settings. This will eliminate configuration issues - in unprotected mode, your router shouldnt have any configuration issues.

NEXT:
-See if there are other drivers available for the wireless device on the internet, download as many as you can and extract them. Delete the existing driver in Device Manager, then delete the files associated with the driver. Then try all the different versions you downloaded by repeating this process and seeing if any of the drivers appear to work and connect.

You should do an upconfig/all each time after you try to connect to the wireless network and look at the IP address, it should get an ip address, a subnet mask AND a default gateway.

When you see the IP change, try using a web browser, email etc to test if it's working.

Let us know how you go with that lot, any questions feel free to ask.


Please at least try what I say, I reckon you'll get it working if you do all of the above ^ thouroughly. And if you're interested in tech, you'll learn a lot about configuring routers, IP addressing etc.


:) Thank you, come again. [/apu]

doberman_52
01-26-2007, 02:32 PM
My Linksys router has an "Internet" LED on the front panel that lights up green when it has a good connection to the modem. It lights red or yellow when the connection is bad.

I'm still confused about your setup...does mom and dads pc's connect thru the same router?
Yea, all of my computers are on the same router, and the internet light is always on on it. I have one router, one wired desktop (being repaired at shop), one wireless laptop, and my wireless desktop. All of the computers but my desktop work.

Oz: I will try pinging the gateway tonight, its 192.168.1.1 or something like that, I guess im not sure about what your saying about the drivers, I updated my card drivers the other day. I am kinda interested in tech, but im going more for auto right now, I like to do this on the side though. The router was completley reconfigured the other day by my mom too.

Eclipse: Where did you get that from? I don't recall anyone saying anything about hiding there IP.

l_eclipse_l
01-26-2007, 05:24 PM
Eclipse: Where did you get that from? I don't recall anyone saying anything about hiding there IP.

You masked out the numbers with X's, like you were trying to hide your IP. My bad if that wasn't your intention, but it looked like it.

doberman_52
01-26-2007, 06:02 PM
You masked out the numbers with X's, like you were trying to hide your IP. My bad if that wasn't your intention, but it looked like it.Ok, I just did that cause I didn't know what the rest of them were at the time. My manual configuration of the ip address, gateway and subnet mask aren't saving, ping comes up as timed out. I will try it again later.

Gohan Ryu
01-26-2007, 06:17 PM
Gohan, when the Internet LED lights up, the router has a connection to the internet.

Mine lights green when it has a good connection to the modem, even if the modem doesn't have a good internet connection. It lights green if it's connected to any device...hub, switch, modem...it doesn't matter if the device is connected to the internet or not, it lights solid green. When there is internet traffic the light flashes.

Anyway, Doberman, your router sounds like it's working fine since all of the your other devices are working. You should do an ipconfig /all from one of your working computers to see what the default gateway should be.

Oz is suggesting that you find other drivers for your wireless NIC, maybe an older version from the manufacturer, or a "generic" driver that could work with many different brands. Not likely a driver problem though, since it worked fine until just recently. It is something to try as a last ditch effort.

Could this be a proximity issue? How far away from your router are you? Is there some kind of electrical device in your household that might be causing interference? Is it possible for you to relocate your router to a more centralized position between all of the computers in your home?

doberman_52
01-27-2007, 11:08 AM
Mine lights green when it has a good connection to the modem, even if the modem doesn't have a good internet connection. It lights green if it's connected to any device...hub, switch, modem...it doesn't matter if the device is connected to the internet or not, it lights solid green. When there is internet traffic the light flashes.

Anyway, Doberman, your router sounds like it's working fine since all of the your other devices are working. You should do an ipconfig /all from one of your working computers to see what the default gateway should be.

Oz is suggesting that you find other drivers for your wireless NIC, maybe an older version from the manufacturer, or a "generic" driver that could work with many different brands. Not likely a driver problem though, since it worked fine until just recently. It is something to try as a last ditch effort.

Could this be a proximity issue? How far away from your router are you? Is there some kind of electrical device in your household that might be causing interference? Is it possible for you to relocate your router to a more centralized position between all of the computers in your home?
I don't think it's a proximity issue. I have 55% or so signal. the router is one floor above my computer, about 25 feet or so away, so the signal shouldn't be an issue. The only thing between the router and my pc is a microwave about 5 feet off the direct path, shouldn't be an isssue either. Pinging the router didn't work either, but it does save the mannual configureation. Will I need to put in DNS Server? I'm thinking so, but I'm not sure. I should be able to get that with ipconfig/all, right?

Oz
01-28-2007, 07:21 PM
DO NOT CONFIGURE THE IP ADDRESS MANUALLY. SET IT TO DHCP.

Try some alternative drivers.

What is the make/model of your wireless NIC?

doberman_52
01-28-2007, 11:38 PM
DHCP? - The utility? I've tried using the utility that came with the card and the windows utility, it is a linksys wireless g with speed boster, model # wmp54gs.

Oz
01-28-2007, 11:56 PM
No, Not The Utility You Half Wit. Set It To Get An Ip Automatically Instead Of The Load Of Rubbish You Put In.

doberman_52
01-29-2007, 12:04 AM
Ok. Will do.

doberman_52
01-29-2007, 12:13 AM
Did that and it hangs when trying to get the network address. I get nothing.

doberman_52
01-29-2007, 11:37 AM
I got a different IP Address when I did that. It should be 192.168.1.XXX, but i get 168.XXX.XXX.XXX. I set it up to automaticly get the IP Address, and I have updated drivers. Linksys utility says im connected to the network, or access point, but not the internet.

Gohan Ryu
01-29-2007, 02:25 PM
I got a different IP Address when I did that. It should be 192.168.1.XXX, but i get 168.XXX.XXX.XXX.

168.x.x.x is the autoconfiguration IP address. Your PC makes that number up if it doesn't get an IP from a DHCP server (your router).

Here's a checklist of some obvious things that we've already checked, but just to make sure:
In Network Connections, make sure your "Wireless Network Connection" is enabled.
Make sure your router is broadcasting wireless g, or both wireless g and b. On my router wireless g can be disabled.
Make sure your router is broadcasting its SSID - again, on my router it can be disabled. Your default SSID is "Linksys".
Make sure your router isn't using any encryption - WEP or WPA, or any other security like MAC address filtering.

Also...make sure you are connecting to the correct network - is it possible you are connecting to a neighbor's network? Do you see any other SSID's besides your "Linksys" in the list of available networks?

doberman_52
01-29-2007, 03:47 PM
it can only broadcast at b speeds, the SSID is my mom's name, and i don't think it can be disabled, wep key automticly puts itself in it, I can only see my network, used to see a neighbors at 5%, but not anymore.

Gohan Ryu
01-29-2007, 05:01 PM
wep key automticly puts itself in it

Are you sure about this? On most routers WEP is disabled by default. If it is enabled you'll need to enter the encryption key on your PC before you can access the network.

doberman_52
01-29-2007, 05:20 PM
Yea, I use the automatic connect with the linksys utility, and it automatically puts in the wep key. It says its connected to the access point.

l_eclipse_l
01-29-2007, 07:15 PM
Try manually putting in the key.

doberman_52
01-29-2007, 10:19 PM
Try manually putting in the key.Yea, Oz just told me to change back from that. I tried that and it seemed to connect to the network, but same thing.

Oz
01-30-2007, 04:14 AM
OK, now you have a router assigned address and it says it's connected to the router, you should be able to ping the router at least.

See one of my previous posts for how to do this.

Post the results back here.

Finally, you're listening to the advice given and getting somewhere.

doberman_52
01-30-2007, 08:37 AM
The Results:
Destination Host Unavailibe or not reached.

Gohan Ryu
01-30-2007, 11:25 AM
Do an IPCONFIG /ALL from one of your working computers - write down all of the information it gives you and post it.
Then do the same thing from the computer that isn't working and post the results so we can compare the working pc and the non-working pc.

Oz
01-30-2007, 08:17 PM
OK, you're not connected to the router that provides your wireless network.

Even though it might say you are connected.

Post the information Gahan suggests in the post above this one, and refer to my post about trying different drivers - the cause of this problem is almost certainly related to the drivers you're using.

Actually, I can do better than that. Post the make and model of the card and I'll find the drivers for you.

doberman_52
01-30-2007, 08:50 PM
Ok, the make/model are again: linksys wireless g with speed boster, model # wmp54gs.
This is the good Computer (the desktop, connectet right to the router):
Windows IP Configuration
Host Name: OWNER- PF68LBC21
Primary Dns Suffix:
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection:
Connection- specific DNS Suffix:
Description: Intel ® Pro/100 VE Network Connection
Physical Address: 00-0C-1F-EE-B4-29
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address: 192.168.1.105
Subnet Mask: 255.255.255.0
Default gateway: 192.168.1.1
DHCP Server: 192.168.1.1
DNS Servers: 192.168.10.1
Lease Obtained: Tuesday, January 30, 2007 5:38:30 PM
Lease Expires: Wednesday, January 31, 2007 5:38:30 PM

The Bad Computer (mine):
Windows IP Configuration
Host Name: c_1
Primary Dns Suffix:
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix:
Description: Linksys Wireless-G PCI Network Adapter With Speedbooster
Physical Address: 00-16-B6-A1-41-A1
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
Autoconfiguration IP Address: 169.254.16.144
Subnet Mask: 255.255.0.0
Default Gateway:

Oz
01-30-2007, 10:21 PM
OK, go to www.linksys.com and click on the Support link, and go to the Downloads section.

There are 3 different versions of your wireless card there - v1, v1.1 and CA(FR) - whatever that is. See if you can find which version of the card you have, either from anything written on the card itself or in any of the associated documentation that came with it.

If you can't find which version you have, try each of the drivers one after the other.

doberman_52
01-30-2007, 10:31 PM
OK, go to www.linksys.com (http://www.linksys.com) and click on the Support link, and go to the Downloads section.

There are 3 different versions of your wireless card there - v1, v1.1 and CA(FR) - whatever that is. See if you can find which version of the card you have, either from anything written on the card itself or in any of the associated documentation that came with it.

If you can't find which version you have, try each of the drivers one after the other. Wow, I had asked about that a while ago, between v 1 and 1.1, i dont recall seeing ca(fr) though. I think i have 1 and 1.1 downloaded though.

Edit: No drivers for CA (FR).

Oz
01-30-2007, 10:57 PM
So, which drivers do you have installed now? If you have 1 installed, try 1.1.

And vice versa.

doberman_52
01-31-2007, 08:27 AM
I have tried both, notta.

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