2003 Impala LS
Cooper2004
01-20-2005, 12:28 PM
I have a list of 13 items that are wrong with my Impala. I will only address a few of them here. The car has 21,000 miles; since 10,000 the brakes have pulsated and squeaked. We have had it to the dealerhip mech 3 times, once he machined them and 2 weeks later they are squeaking again!
On 6 occasions when hanging up from a call on the car phone, the lights on the dash come on and dim, along with the headlights, and the RPM's drop to 200. This has happened going 70 down the interstate or 35 in town. Very troubling to be on the interstate when this happens! Also there is aloud popping sound through the speakers when the call is complete and this occurs.
We came back from a 10 day vacation to find our car would not start. I called On Star from the cell phone and was told it would be atleast 1 hour before they could send help. Luckily the airport parking was able to jump us. We were out in the cold with a 1 year old & 2 year old when this happened! On Star did a diagnosis and said they probably drained the battery because the GPS checks the location ever so often, blah blah blah. Hasn't happened since, but we also haven't let it sit that long.
Our dealership is no help. The mechanic offers no solutions or fixes. I have filed a complaint with the BBB and are pursuing buyback from GM. If this doesn't go through then we will obviously be stuck getting the issues addressed. Any suggestions to these items?
Also our gear shift on atleast 10 different occasions makes a very loud clicking sound when going from P to R or D. Or from D to P. And it moves very rough, feels like it's going to fall apart. Normally it moves with out notice of sound or feel. This has happened during winter and summer conditions. We are concerned it could be in the transmission, though we feel it in the actual shifter when moved. The mechanic will not look into it any further because all the tests they do come back normal.
We will not be taking it back to this dealership if things do not get resolved through GM. But they have you at their mercy when you have to take it to a GM mechanic for warranty work. We have been told our rotors are warped by a family mechanic, the dealer denies you can tell this by looking at them. We're told you can tell by the hit & miss spots on the rotors.
If anyone can give some more advice or suggestions I would appreciate it!
On 6 occasions when hanging up from a call on the car phone, the lights on the dash come on and dim, along with the headlights, and the RPM's drop to 200. This has happened going 70 down the interstate or 35 in town. Very troubling to be on the interstate when this happens! Also there is aloud popping sound through the speakers when the call is complete and this occurs.
We came back from a 10 day vacation to find our car would not start. I called On Star from the cell phone and was told it would be atleast 1 hour before they could send help. Luckily the airport parking was able to jump us. We were out in the cold with a 1 year old & 2 year old when this happened! On Star did a diagnosis and said they probably drained the battery because the GPS checks the location ever so often, blah blah blah. Hasn't happened since, but we also haven't let it sit that long.
Our dealership is no help. The mechanic offers no solutions or fixes. I have filed a complaint with the BBB and are pursuing buyback from GM. If this doesn't go through then we will obviously be stuck getting the issues addressed. Any suggestions to these items?
Also our gear shift on atleast 10 different occasions makes a very loud clicking sound when going from P to R or D. Or from D to P. And it moves very rough, feels like it's going to fall apart. Normally it moves with out notice of sound or feel. This has happened during winter and summer conditions. We are concerned it could be in the transmission, though we feel it in the actual shifter when moved. The mechanic will not look into it any further because all the tests they do come back normal.
We will not be taking it back to this dealership if things do not get resolved through GM. But they have you at their mercy when you have to take it to a GM mechanic for warranty work. We have been told our rotors are warped by a family mechanic, the dealer denies you can tell this by looking at them. We're told you can tell by the hit & miss spots on the rotors.
If anyone can give some more advice or suggestions I would appreciate it!
3.4imp
01-20-2005, 12:41 PM
well i bought my 01' brand new with 7 mi. on it. I've been having problems with it ever since, first your brakes will go out. then the intermediate steering shaft will make noises. then your lights will flicker, then your transmission will go out, then your intake manifold gasket will blow. these are just some of the things that you'll have to deal with. my car has 100,000 mi. so i've gone thru all those problems. these are things you'll have to deal with. there's nothing you can do AT ALL! how are you gonna make someone fix something if they refuse that there's anything wrong with it to begin. they will just stonewall together. get used to it or sell it.
IFIXCARZ4U
01-29-2005, 01:26 AM
Hey 3.4imp
This is NOT a dealrships Bashing forum why don't you tell your therapist about your problems. And leave us mechanics alone
This is NOT a dealrships Bashing forum why don't you tell your therapist about your problems. And leave us mechanics alone
3.4imp
01-29-2005, 07:47 AM
oh looks like we have a gm employee here. guess its true ya'll do stonewall & stick together.
Cooper2004
01-29-2005, 04:26 PM
To: Ifixcars4u. I posted the problems with our car to see if any one could offer advice. You have been as helpful as any other GM technician I have talked to!!!
A GM rep told me GM is aware of all the problems the Impala's are having,(I'm sure you are too since you work for GM) and they are working on the electrical issues. GM also told me ceramic brake pads would take care of the squeaking brakes, but that GM won't replace the existing pads with ceramic. Our dealer did replace those at their cost, which we appreciate.
No body here is a cry baby! If GM wants to put a sticker price of $28,000 on these cars, they need to back up their product. I wish I read this site before we bought our car. Otherwise we wouldn't have bought it! I am only trying to make others aware of the issues they might face.
If I drove a cheap ass GEO I would expect problems. But that's not what I was looking for in the Impala. I don't take anything you say personally, I read your other postings. I think you are the one that needs a therapist!
A GM rep told me GM is aware of all the problems the Impala's are having,(I'm sure you are too since you work for GM) and they are working on the electrical issues. GM also told me ceramic brake pads would take care of the squeaking brakes, but that GM won't replace the existing pads with ceramic. Our dealer did replace those at their cost, which we appreciate.
No body here is a cry baby! If GM wants to put a sticker price of $28,000 on these cars, they need to back up their product. I wish I read this site before we bought our car. Otherwise we wouldn't have bought it! I am only trying to make others aware of the issues they might face.
If I drove a cheap ass GEO I would expect problems. But that's not what I was looking for in the Impala. I don't take anything you say personally, I read your other postings. I think you are the one that needs a therapist!
billyo69
01-29-2005, 05:42 PM
I have a 2001 i replace the rotors all the time luckily they r cheap.I have many elec problems.And u r right the dealers are lousy and they deserve bashing.You will find the same with all ford,chevy,dodge, they r all the same (useless).The problem is the moron mechanics they hire who r not paid enough.
Pat_OD
01-29-2005, 09:22 PM
...
Automotive Network, Inc., Copyright ©2026
