2000 Windstar wipor motor recall picture request
Kirk Franks
11-20-2013, 10:04 AM
Hi,
Have a 2000 windstar. The wiper motor has been replaced 3 times now and is bad again. The shop P*p Boys has been good so far and only charged us for the initial repair.
My question is concerning recall # 01S25 from ford which was to replace some cover to help keep rain from getting into the motor. My ford dealer confirmed that this recall was done on my veihicle, but I don't see anything that looks like what I assume this should look like. Can anyone provide a photo or drawing to show what this recall part shoud look like and where it is located? I want to make sure that the repair shop did not loose this part in the initial repair and is therefore causing all the new problems. The symptoms sound like what the repair was for. We last had the motor replaced 2 weeks ago. Confirmed at time of pickup that they worked correctly on all speeds and interval settings. Rained one time and the wipers worked that day. Tried the wipers yesterday (was not raining) and they do not work on interval and do not park correctly. They do run on normal speed but do not self park. This has been the typical symptoms we have seen for all 3 replacement motors.
I am sure the repair shop is using the brand of motor that they sell rather than original ford product, but really don't think that should be the issue.
Have a 2000 windstar. The wiper motor has been replaced 3 times now and is bad again. The shop P*p Boys has been good so far and only charged us for the initial repair.
My question is concerning recall # 01S25 from ford which was to replace some cover to help keep rain from getting into the motor. My ford dealer confirmed that this recall was done on my veihicle, but I don't see anything that looks like what I assume this should look like. Can anyone provide a photo or drawing to show what this recall part shoud look like and where it is located? I want to make sure that the repair shop did not loose this part in the initial repair and is therefore causing all the new problems. The symptoms sound like what the repair was for. We last had the motor replaced 2 weeks ago. Confirmed at time of pickup that they worked correctly on all speeds and interval settings. Rained one time and the wipers worked that day. Tried the wipers yesterday (was not raining) and they do not work on interval and do not park correctly. They do run on normal speed but do not self park. This has been the typical symptoms we have seen for all 3 replacement motors.
I am sure the repair shop is using the brand of motor that they sell rather than original ford product, but really don't think that should be the issue.
Kirk Franks
11-23-2013, 04:44 PM
Anyone, anyone?
Bueller, Bueller?
Bueller, Bueller?
wiswind
11-23-2013, 05:19 PM
The FORD dealership should have a diagram of what the part looks like on their parts department computer.
Do you know how the motor is failing?....burning up.....jamming?
There are 2 things to consider.....the motor and the gearing to get the motor action to the wiper blades.
If there is some binding in the gearing, then it will cause excessive loading on the motor.
I recommend a subscription to alldatadiy if you plan to hold onto your vehicle.
They provide updates as they come out from FORD.
Technical Service Bulletins, TSBs that are intended to help service the vehicle....this would include repair tips, changes to parts used, etc
Recalls that impact the vehicles.
I still have my subscription that covers the 1996 model year.....and they describe a wiper motor and wiper gear box.
Sadly, I don't come up with any diagrams that are helpful at all.
I DID find on Rockauto, for the 2000 Windstar that the motor and LINKAGE have photos of the actual part.
If the linkage is binding, you can at least get that part, as well as a motor.
Do you know how the motor is failing?....burning up.....jamming?
There are 2 things to consider.....the motor and the gearing to get the motor action to the wiper blades.
If there is some binding in the gearing, then it will cause excessive loading on the motor.
I recommend a subscription to alldatadiy if you plan to hold onto your vehicle.
They provide updates as they come out from FORD.
Technical Service Bulletins, TSBs that are intended to help service the vehicle....this would include repair tips, changes to parts used, etc
Recalls that impact the vehicles.
I still have my subscription that covers the 1996 model year.....and they describe a wiper motor and wiper gear box.
Sadly, I don't come up with any diagrams that are helpful at all.
I DID find on Rockauto, for the 2000 Windstar that the motor and LINKAGE have photos of the actual part.
If the linkage is binding, you can at least get that part, as well as a motor.
Kirk Franks
11-23-2013, 06:00 PM
Wiswind,
Thanks for the info. I will try to check with the Ford parts dept on Monday.
We did take the van to the shop this morning. They were going to order a wiring harness this time (I am less than optimistic.)
The failure mode is that the motor is replaced and works fine that day. After the first in rain then the wipers don't work in intermittent mode. Wipers go less than half cycle and then stop till next pulse then the do a partial cycle again. Wipers do run on low or high, but don't park correctly.
I believe that the water is getting into the motor and shorting out (or burning out?) the park switch (the parts guy called this a governor). I think so far we have had it replaced each time before it got worse than above. The original motor did fail completely (would eventually not run at all.)
I did run the wipers this morning while spraying the windshield with water from the hose. Water ran down the wiper linkage and landed right on top of the nose of the wiper motor. Wife said that on this motor they "sealed it up" and it does look like there is some sort of sealant smeared on the motor. My concern is that if it gets a puddle of water from 2 minutes with the hose I would not expect the motor to last too long.
I also sort of wonder if the top cowl is now leaking more than Ford anticipated when they put out the recall since it has bee removed and replaced so many times.
Thanks for the info. I will try to check with the Ford parts dept on Monday.
We did take the van to the shop this morning. They were going to order a wiring harness this time (I am less than optimistic.)
The failure mode is that the motor is replaced and works fine that day. After the first in rain then the wipers don't work in intermittent mode. Wipers go less than half cycle and then stop till next pulse then the do a partial cycle again. Wipers do run on low or high, but don't park correctly.
I believe that the water is getting into the motor and shorting out (or burning out?) the park switch (the parts guy called this a governor). I think so far we have had it replaced each time before it got worse than above. The original motor did fail completely (would eventually not run at all.)
I did run the wipers this morning while spraying the windshield with water from the hose. Water ran down the wiper linkage and landed right on top of the nose of the wiper motor. Wife said that on this motor they "sealed it up" and it does look like there is some sort of sealant smeared on the motor. My concern is that if it gets a puddle of water from 2 minutes with the hose I would not expect the motor to last too long.
I also sort of wonder if the top cowl is now leaking more than Ford anticipated when they put out the recall since it has bee removed and replaced so many times.
Kirk Franks
11-27-2013, 08:04 PM
Update on 11/27/13.
Since we had the big east coast storm today and my wife went out to do some shopping the wiper motor has quit completely. Wife also said the car smelled smoky too. I pulled the battery cable just to be safe. We called the repair shop to let them know so they can order a motor if they don't have one in stock. They were still waiting for the wiring harness to come in.
I am quite sure water intrusion is the root problem. I am hoping that the new harness with the new motor will solve the problem.
I did speak with a service tech at the Ford dealership about the recall and the cover involved. He told me that the "cover" they replaced in the recall is just the plastic cover on the bottom of the wiper motor. This is where the harness plugs into (so maybe replacing the harness will help) and he said that since the shop is using an aftermarket part the recall cover would not be needed. For what its worth he implied that new Ford motors would now be supplied with the upgrade cover nowadays.
Since we had the big east coast storm today and my wife went out to do some shopping the wiper motor has quit completely. Wife also said the car smelled smoky too. I pulled the battery cable just to be safe. We called the repair shop to let them know so they can order a motor if they don't have one in stock. They were still waiting for the wiring harness to come in.
I am quite sure water intrusion is the root problem. I am hoping that the new harness with the new motor will solve the problem.
I did speak with a service tech at the Ford dealership about the recall and the cover involved. He told me that the "cover" they replaced in the recall is just the plastic cover on the bottom of the wiper motor. This is where the harness plugs into (so maybe replacing the harness will help) and he said that since the shop is using an aftermarket part the recall cover would not be needed. For what its worth he implied that new Ford motors would now be supplied with the upgrade cover nowadays.
grog11
11-28-2013, 09:44 AM
http://www.automotiveforums.com/vbulletin/attachment.php?attachmentid=41943&d=1298047705
Here is a water intrusion tsb relating to the leaking cowl problem for your vehicle. it deals with adding double back tape, and silicone sealing plugs on the cowling to divert water around the pcm, transmission wire connections and wiper problem areas.
If your cowling has been removed for motor replacement, you can be sure from your story, they probably never resealed the cowling, and the problem is verified by you replacing all these motors with no sealing to stop the future water coming back on to the new motor replacements, and causing premature failures.
Here is a water intrusion tsb relating to the leaking cowl problem for your vehicle. it deals with adding double back tape, and silicone sealing plugs on the cowling to divert water around the pcm, transmission wire connections and wiper problem areas.
If your cowling has been removed for motor replacement, you can be sure from your story, they probably never resealed the cowling, and the problem is verified by you replacing all these motors with no sealing to stop the future water coming back on to the new motor replacements, and causing premature failures.
Kirk Franks
11-28-2013, 10:13 AM
Grogg11,
Thanks for the tsb. I think if water leakage from the cowl is going to be a problem I will probably need to purchase a replacement cowl from Ford (any other distributors less expensive?) Because I noticed last time I looked that the corners of the cowl looked like the corners were broken off so the plastic is actually missing.
Edit: I went out and looked again and the only missing plastic is in the corner next to the large cutout for the drivers side wiper so I may be OK. The whole cowl is loose and moves real easy by hand so sealing per the tsb would probably be a good idea. I wonder if I were to print out the tsb if P*p Boys would do it as part of the repair?
Thanks for the tsb. I think if water leakage from the cowl is going to be a problem I will probably need to purchase a replacement cowl from Ford (any other distributors less expensive?) Because I noticed last time I looked that the corners of the cowl looked like the corners were broken off so the plastic is actually missing.
Edit: I went out and looked again and the only missing plastic is in the corner next to the large cutout for the drivers side wiper so I may be OK. The whole cowl is loose and moves real easy by hand so sealing per the tsb would probably be a good idea. I wonder if I were to print out the tsb if P*p Boys would do it as part of the repair?
grog11
11-28-2013, 10:21 AM
You could get a roll of double back tape from homedepot, and a tube of silicone caulk, then use common sense to do the job yourself , or take the tsb to pepboys and ask if they will do it.
Testing the repair sealing with a hose afterwards is a great idea to let you know if the seal material is applied in the right spots to divert water around the motor.
Testing the repair sealing with a hose afterwards is a great idea to let you know if the seal material is applied in the right spots to divert water around the motor.
71chevmal
11-29-2013, 10:14 PM
http://www.automotiveforums.com/vbulletin/attachment.php?attachmentid=41943&d=1298047705
Here is a water intrusion tsb relating to the leaking cowl problem for your vehicle. it deals with adding double back tape, and silicone sealing plugs on the cowling to divert water around the pcm, transmission wire connections and wiper problem areas.
If your cowling has been removed for motor replacement, you can be sure from your story, they probably never resealed the cowling, and the problem is verified by you replacing all these motors with no sealing to stop the future water coming back on to the new motor replacements, and causing premature failures.
They did this to my 2001 when I was having driveablity issues. My question is, what happens when you need to remove the cowl again?
I swear I have to remove the cowl to put air in the tire. What a ridiculous design. I must have had that cowl off 15 times since they sealed it and now my 6th wiper motor is shot.
Water gets into the plug and shorts it out. Even after liberally dosing it with dielectric grease, it still gets water in there. I might have to inquire about this cover. I'm getting tired of changing these motors.
Here is a water intrusion tsb relating to the leaking cowl problem for your vehicle. it deals with adding double back tape, and silicone sealing plugs on the cowling to divert water around the pcm, transmission wire connections and wiper problem areas.
If your cowling has been removed for motor replacement, you can be sure from your story, they probably never resealed the cowling, and the problem is verified by you replacing all these motors with no sealing to stop the future water coming back on to the new motor replacements, and causing premature failures.
They did this to my 2001 when I was having driveablity issues. My question is, what happens when you need to remove the cowl again?
I swear I have to remove the cowl to put air in the tire. What a ridiculous design. I must have had that cowl off 15 times since they sealed it and now my 6th wiper motor is shot.
Water gets into the plug and shorts it out. Even after liberally dosing it with dielectric grease, it still gets water in there. I might have to inquire about this cover. I'm getting tired of changing these motors.
Kirk Franks
12-04-2013, 04:21 PM
Update on 12/4/13
The wiring harness finally arrived and the van was fixed again today.
I am hopeful after talking with the service manager today. They replaced the harness, the motor,and the inside switch (multifunction switch) and the relays. The only part left should be the GEM module. They also did apply the tape and hopefully silicone outlined in the TSB provided by grog11. I did buy the double stick tape for them at home depot because I wanted to make sure they used outdoor rated tape and also because i didn't want to assume that they would have the tape on hand.
Service manager said they ran the wipers for a "long time" with water running on the windshield and there was no water running onto the motor which is definitely a big improvement.
I will post an update in a few weeks if things are still good. I will post sooner if it breaks sooner.
The wiring harness finally arrived and the van was fixed again today.
I am hopeful after talking with the service manager today. They replaced the harness, the motor,and the inside switch (multifunction switch) and the relays. The only part left should be the GEM module. They also did apply the tape and hopefully silicone outlined in the TSB provided by grog11. I did buy the double stick tape for them at home depot because I wanted to make sure they used outdoor rated tape and also because i didn't want to assume that they would have the tape on hand.
Service manager said they ran the wipers for a "long time" with water running on the windshield and there was no water running onto the motor which is definitely a big improvement.
I will post an update in a few weeks if things are still good. I will post sooner if it breaks sooner.
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