2002 windstar adjust strut towers ??

[fy171]

update yesterday i call the team leader and was told that the person that did the aliment didn't have to drill it out cause it wasn't that far out of aliment he was able to bent it and get it to were it had to be ,i would think they could come up with a better story now ford doesn't loosen anything for aliment just bend the car, will continue to complain about this.

[garync1]

Originally Posted by fy171

update yesterday i call the team leader and was told that the person that did the aliment didn't have to drill it out cause it wasn't that far out of aliment he was able to bent it and get it to were it had to be ,i would think they could come up with a better story now ford doesn't loosen anything for aliment just bend the car, will continue to complain about this.

But did they charge for the drill out??? if thats the case tell them they owe you..

[fy171]

update received suppose print out of aliment looks to me its for 2 different cars specified range are different for both time what you think ALL NUMBERS ARE IN DEGREES

time printed 8/14/07 11:31am

front :left**************************** front :right
Actual***before*** specified range***********Actual***before**** specified range
-0.7 *** -0.7*******-0.9/0.1*******camber**-1.0****-1.0*******-1.0/0.9
3.9 **** 3.9********2.6/4.1*******caster***3.0*****3.0********3.1/4.6
-0.09****0.42******-0.20/0.05******toe*****-0.07****0.36******-0.20/0.05


*********************front******************
******************Actual***before****specified range
*****cross camber****0.3*****0.3******-1.4/0.4
*****cross caster*****0.9*****0.9******-1.0/0.0
*****total toe*******-0.16****0.78*****-0.40/0.10



time printed 8/14/07 1:44pm

front :left*************************** front :right
Actual***before****specified range********* Actual***before*****specified range
-0.6*************-1.0/0.0******camber***-0.9***************-1.0/0.0
3.7**************2.6/4.1******caster****3.2****************3.1/4.6
-0.18************-0.20/0.05*****toe*****-0.14***************-0.20/0.05


***********************front**************
******************Actual***before***specified range
*****cross camber****0.3*************-0.5/0.5
*****cross caster*****0.4*************-1.5/0.5
*****total toe*******-0.31************-0.40/0.10

[12Ounce]

Fy171, you have paid both your time and money for some education, and as someone smart once said, "Education is expensive ... but worth the investment".

Alignment shops are similar to chiropractors ... if you go to one, they will find something "wrong", make some "adjustments" ... and charge you for it. Some dealer (BTW, "dealers" is what they call those folks in Las Vegas!) or some shop just happens to have the skilled technicians and the exact equipment that can find a more accurate alignment than any manufacturer on the planet. If you drove a brand new car to them, don't you think they would find something wrong? ... as long as you have money for them?

Stay away from them. Stay away from chiropractors. (I'm not sure about churches. Believing in God may be OK, but listening to someone who claims to know a lot about God ... THAT makes me uncomfortable.)

What happened to the all welded steel structure that Ford built that includes the front end alignment settings? Something "moved" after it left the factory? If so, I'm surprised the window openings don't open up and let the windows fall out! Do the doors still fit? The lift gate no longer closes?

If the welded steel structure "moved" and needs adjustment, after getting it adjusted "back" and paying your money ... drive to another shop or dealer across town and they will find further corrections necessary (as long as you are willing to pay). They are in business to make business ... you will never find such a place that will say "Gee, I couldn't find ANYTHING WRONG with your vehicle ... nothing due!"

Thanks for letting me vent! I also made the alignment investment many years ago. Went to a shop and got ripped off! (It still hurts when I rub my wallet.) So I bought some Bear alignment equipment of my own, read all the manuals, ... became my own alignment expert.

On old cars of years ago there were some issues. The geometry was short. Alignment was held in place by bolts and, sometimes, shims. A mudhole could cause misalignment. But today the geometry on most family vehicles is long. Except for toe-in, the settings are welded in place. A mudhole now will cause mud, not much else.

Now if your vehicle has been wrecked, ... or if you have excessive money ...

[fy171]

final update just came back from dealer ,seen service manager look at the
struts and admitted that the alignment wasn't done and refund the cost,
thanks for all the response(great site for help and information)
frank

[wiswind]

Copying and distributing the Service Information CD would be a copyright violation.
I am not the "copy police", but I don't want to see anyone get in trouble.
It is good to want to help out.
I have felt like a simple copy and paste of a diagram or so from time to time......would make much more sense than my typing away, but.....again, that would be a copyright violation.