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Originally Posted by Huney1
Be thankful you can do most of your own work. A female friend took her 99 Crown Vic to the Ford dealer for brakes and they told her the differential seal was leaking but she never saw a spot of oil on the driveway. Husband out of town working so she told them fix it and they called back and said the shocks were so badly worn she was taking her life in her hands when she drove it off the lot. She said fix it. 130K on it so replaced the plugs to and a few other normal maintenance items. Went to pick it up the bill was $1800.00 ! ! ! Get this: Four shocks and labor to replace a little over $800.00 ! ! ! which did not include front end alignment. I told her she should'a called me and I know a shop that would have done all that for a whole lot less money, . . probably half as much.
You know, this business about taking your Ford "home to your friendly Ford dealer" for service is one big bag of Bravo Sierra - BS. I hate it when anyone uses scare tactics and she said that is the last dime of her money they will ever get. IMO, that is a fairly common occcurence with Ford dealers and that is another reason they are having record losses while Toyota, Honda and Hyundai are growing in leaps and bounds with record profits.
I worked for Home Depot and one of the owners said, "If Home Depot ever goes under there will not be a mass walk-out by the customers, it will go under by losing one customer at a time."
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I've been loosing faith in my dealership recently.. they fubar'd some brackets in the engine bay.. i'll have pictures up..