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Old 06-17-2009, 04:59 PM   #1
steviek
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Tire Rack FTL

Just want to let everyone know that Tirerack sold me a set of four eagle f1 tires and one had a sidewall bubble on it. I had to deal with 3 different customer service reps they all didn't help me at all. Finally had to report them to the BBB at which point they finally offered to meet me halfway and ship me a new tire for the low low low price of 130 SHIpped

Not my cup of tea guys.

AVOID
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Old 06-17-2009, 07:54 PM   #2
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Re: Tire Rack FTL

Thats weird I have always had great experience with them. I have never had to deal with their customer service before.
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Old 06-17-2009, 08:00 PM   #3
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Re: Tire Rack FTL

everything went fine until I needed something.
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FP 18g turbo e3 o2 & mani, 3" exhaust, , 7 bolt, wiseco/eagle, walbro 255hp re-wired, Aeromotive FPR, FIC 1150cc, injen intake, greddy RS, aem wideband, turbo xs mbc, act 2600 clutch sprung 6 puck, BC 272's, dsmlink v2.5, ETS FMIC, Devils Own, JMF SMIM.
18 Inch chrome rims
In closet AEM Fuel Rail, SS Lines,
1997 TSI AWD
Diamonds Are 4Ever
12.7 @ 107
http://i83.photobucket.com/albums/j2...y/DSC00461.jpg
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Old 06-17-2009, 09:48 PM   #4
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Re: Tire Rack FTL

My boy just bought 1 rim from them today lol. But he's purchased a set of tires and rims from there no problems before. Guess everything can't be perfect.
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Old 06-18-2009, 12:28 AM   #5
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Re: Tire Rack FTL

Suckage man... I've always had great experiences with them before and we've bought lots of tires through them.
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Old 06-18-2009, 08:53 AM   #6
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Re: Tire Rack FTL

After this, hopefully I'll never have to deal with their customer service. I just got 4 tires delivered the other day for the Spyder and everything went smoothly. That sucks that they charged you for the replacement tire.
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Old 07-12-2009, 08:20 PM   #7
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Re: Tire Rack FTL

Quote:
Originally Posted by SilvrEclipse View Post
Thats weird I have always had great experience with them. I have never had to deal with their customer service before.
Weird, i've always had a great experience with them. But Also... never had to deal with their customer service, so i cant speak on that end. Sorry it happened to you like this OP... it's no fun i know ;/
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