Ripped off by Vecco High Performance on ebay(long)

[broncosaurus69]

I bought a turbonetics Godzilla blowoff valve from Vecco High Performance through ebay auction # 7951528366 for $309.00. He received payment via priority mail on Feb. 25th. in the form of a us postal money order. Delivery confirmation number of 03041560000593566881 and money order number 07080590722. I emailed them on the 2nd of march to see if it had been shipped out...no response. Then I emailed them on the 5th...no response. So I report it to ebay and finally get a response from Vecco that payment would have to clear...a postal money order...So I email back to them on the 7th to see what the deal is. They say allow 4-7 business days for delivery. So I asked for a tracking number...no response. I ask again and they tell me they dont have the tracking number yet and that the shipper hasnt mailed it to them yet.....not right at all. Finally after a few lengthy emails back and forth I get a tracking number (477923010004326) and says that manifest info was received by fedex on the 2nd of march. No other scans. I email him back about this and he says 'dont worry, sometimes items go through the system without being scanned. Fedex has a lousy tracking system.' Yeah ok. I give them the benefit of the doubt...a few more days go by and I request a refund or my part. They tell me that a claim has been filed (00314517106 claim number) and I would have to wait for the decision on that before getting anything....makes no sense whatsoever.... I decided to call fedex myself. They tell me no claim has been filed. I try to call Vecco...no answer..just an answering machine....I left messages but never a return call. I finally email and get back through to Brandon who says he doesnt deal with the phones so he couldnt answer why they never get answered. Anyway, he emails me and tells me whoever I talked to at Fedex told me what I wanted to hear to get me off the phone and they were wrong about telling me a claim wasnt filed. He says 'dude dont worry it will be handled' so I call fedex again and talked to Donna Payne in claims and she says no claim has been filed. A traced was initiated under number 00314517106 and the researchers determined that no package was picked up from Vecco, just the shipping manifest info for that package. If a claim were to be filed it would be denied on those grounds. I forward this info back to Vecco and make a demand for a valid tracking number stating that my part or refund is on the way. They tell me again dont worry its being handled. I make one more demand on friday giving this until today, monday march 21 to get it straightened out. I called and left messages but of course no response through email or return call.

Today I had to file a formal complaint with the local postal inspector. I will soon file a complaint with the Better Business Bureau and call his local police department in Brunswick. I've had this happen to me before and its not pretty when the law gets involved. It may take a little time but its worth it. Vecco has some decent feedback on ebay but I've gathered info from 5 other people on there that they've done the same thing to. So buyer beware....

[clawhammer]

Use Paypal.

[-The Stig-]

Originally Posted by clawhammer

Use Paypal.

I agree.

[SiGNAL748]

Definitely use paypal. If anything happens, they'll help you settle your disputes. (WHICH IS WHAT I AM ABOUT TO DO IN A COUPLE DAYS BECAUSE SOME COCKMUNCHER FROM RACINGWORKS.COM WON'T REPLY TO MY EMAILS)

[-Davo]

Yup, I almost for ripped off from ebay. Never using it again, ever.

Steer clear of money only orders.

[fredjacksonsan]

Good job getting the right people involved. You've likely reported it to Ebay also I hope.

[Cyprus106]

Where is he? It's almost always possible to dig up an address somewhere. If it's even close to reasonable driving distance, just go there. I had to drive to Nebraska once after I bought an amp and some subs that mysteriously never got to me. The description and everything had pictures of their shop and after hours of digging I finally found an address. Got there, it was the guy's house. He had no shop, just pictures he'd taken from a warehouse in downtown Omaha. I got the money back with intrest and a bullshit explaination, which I didn't care to hear. (I live in Missouri. It was like a 6 hour drive.)

USE PAYPAL... I just disputed a claim for an overpriced wireless pinhole security camera from taiwan that dood decided he'd just never ship. And out of 8 emails, he replied to one with a 1 liner. Got the $ back, no problems.

[SiGNAL748]

I filed my claim today, hopefully I either get my order soon or get my money back. I would prefer the latter.

I use money orders on ebay. But I always have it set up that when they get my payment they have to sighn for it so I know it gets there. certified mail. I have never had a problem