They stated that it indeed needed all the stuff they had already done. My daughter tells me that the spots are now smaller than what was made on her driveway and on the pavement in front of her house. However, the leaks make the exact same spots still. They didn't actually charge me for the Serpentine Belt, they adjusted the bill and took it out of labor, in the original estimate.
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Originally Posted by Schurkey
So again, you complain to them that their previous diagnosis was faulty, get at least a partial refund, and have them--or someone else--fix the real leak.
No partial refund? Your state will have some sort of consumer protection and/or a department that oversees vehicle repairs. Complain to them, watch the results they achieve.
Clearly, you will need to show receipts and any other paperwork they gave you--estimates, etc.
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