Thread: Recall
View Single Post
Old 07-14-2016, 07:53 PM   #65
smata67
AF Regular
 
Join Date: Jul 2006
Location: Watkinsville, Georgia
Posts: 187
Thanks: 2
Thanked 2 Times in 2 Posts
Re: Recall

I took my 1999 Windstar in for the recall, fully expecting them to replace the axle for free or require the $300 copay. I had not brought it in for the previous bracket recall, so the axle was "unbracketed." I hadn't taken it in before since I have prior experience with Ford and had no confidence in their fix, so I never had them put on the brackets. Well, I go to pick up the vehicle and IT HAS NEW BRACKETS ON IT! I had not for an instant considered that they were still putting brackets on after all the bracket issues. So I told them I wanted a new axle and would gladly pay the $300 and am waiting on their call, since they need to call Ford for authorization. So, do not assume that they will replace the axle at this point, THEY ARE STILL INSTALLING BRACKETS!!!!! If you want the axle replaced, you have to specifically tell them to and make sure they know you do not want the brackets. What a hassle.
__________________
1999 Windstar SEL
smata67 is offline   Reply With Quote