Quote:
Originally Posted by tontorodreges
I have a 96 GMC Sonoma (bought it new) and the repacement fuel pump I bought 7 years ago went out. I know the shop used an Airtex pump with a lifetime warranty because I remember the warranty was the only thing that made the cost palatable. Now it appears no one (the shop/manufacturer/ or distributor) is agreeing to back that warranty. I refuse on principle to pay for a part that I shouldn't have to. Do I need to call the corporate office of the parts store that supplied the pump? I fully expect to have to swallow the labor and towing costs. Does anyone have any suggestions?
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you have paper work stating this was a lifetime warranty ? the shop just told you lifetime or your work receipt states this warranty ? If this was just a verbal warranty that the shop made , then you have no legal case against them. I would use the local internet sites that have this shop listed and make a statement about how they lied to you to get the repair work. If this is an airtex pump, I would say you are lucky to get 7 years.