Quote:
Originally Posted by yjhxfy
I have a 2013 Captiva. There was a message saying "Service Traction Control" after starting the engine. The message didn't appear every time, but more frequently in the evening.
I made an appointment with the dealer. But before the day of appointment, I couldn't start the engine. It felt like the battery was drained, but the reading of battery voltage from information panel was still good (more than 11V). The dealer sent a towing truck, jumped start my car and towed it away. After two days, they told me they found nothing wrong. The battery was good, engine starting well, no "Service Traction Control" message...
It has been more than one week since I got my car back and it has been good. But the message of traction control appeared again this evening. Any idea about it? And is the engine start failure related to the traction control problem?
Thanks.
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Hi there,
We definitely apologize for the frustrating experience, but we are happy to hear that your Captiva is doing well. However, if you need any assistance look into the traction control message, we would be happy to look into that further. Feel free to send us a private message along with your VIN, current mileage, contact information and preferred dealership.
Patsy G
GM Customer Care