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Re: Ignition Key problem
I worked for GM, and more often than not, they bent over backwards for their customers......thought I was a pretty good tech, with a high skill level.....enjoyed working for a dealership.......the practices you mentioned, would not be allowed in our shop.....I have never seen anyone break parts to jack up a bill....if you've seen this, you should have not only reported it to the SM but also to GM Customer Service.......
As I said before, there are good dealerships, and bad ones.....GM, Toyota, Chrysler, Ford, etc.
Normal maintenance, you can just about go anywhere......driveability problems, I would always go to a dealer and ask for their top Tech....
As I said before, if you think work was done wrong complain.....even in the editorial section of your local newspaper......but, as a GM tech, I take exception when someone comes here on this site, and lumps every GM dealership as trying to screw the customer.....I took pride in my work, and I always spread myself around the shop, if guys ran into problems.....SM's I worked for were honest and fair.....
The object of ANY business, is to make money....but not by screwing the public......that practice will cause you to lose business quickly, by word of mouth....
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