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Originally Posted by CivicSpoon
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Yeah GH is the primary competitor for the industry space we are trying to fill. They have a HUGE lead as far as brand recognition and footprint, but in my research I've heard that they are somewhat unreliable.
They don't provide delivery services for ant restaurants, they just show their users which restaurants in their catalog already delivers in their area. For that same reason, the have no control over delivery minimums, the delivery fee, or the amount of time and method used to deliver. Their biggest strength and innovation was to gather the menus of so many restaurants and make it available in one app, which functions pretty reliably from what I can tell.
I've also heard complaints about customer service with them, which I believe is tied more to their participating restaurants, but they field the complaints so the credit/blame goes to their name.
All of the above (except for having a customer app that works well) are different with AMP.... or at least will be if we get funded and can build the app. Our delivery service is provided to all restaurants, so the method, pricing, and quality of service are all controllable (to a degree). Problem is, our business model is pretty much dependent on the technology that supports it, so it isnt possible to demonstrate its efficiency without first having the entire family of apps built.