Quote:
Originally Posted by GMCustomerService
Have you brought this to the attention of your local dealer? I can also look into this with your VIN. Please feel free to contact me via private message as well. Thank you.
Tricia, GM Customer Service.
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Sorry if this turns into a WOT.
I know this post is getting old , but we had basically parked the Uplander after buying an older VW Jetta Diesel ... much better on fuel ..
We use the Uplander for Hockey and short trips around town ..
So that brings us to this week. We have a trip planned to Florida in March (From Ontario Canada) in which we will be driving the Uplander.
So I broke down and took it to my local GM/Chev Dealership (one of the largest in the area) in prep for this trip to have this issue checked out.
I dropped it off with the Service Adviser (they have 6) he listened to it and wrote the work order appropriately.
Because it is out of Warranty I was to be charged for the Diagnoses and that would be rolled into the repair.
I got a call 4 hours later , saying it was the ribbed Idler Pulley .. Great I thought not to expensive.. About $180 .
Go to pick it up 2 hours later, Pay the cashier .. they call for the Van ..
I hop in when the dude brings it up and start it.. IT IS EXACTLY THE SAME as when I dropped it off. I cursed and swore .. then collected myself went inside to the adviser . He started it agreed it was the same. He took it right back to the mechanic bay , They have a big window that shows the mechanic bays from the waiting room. I watched as they mulled over it, 4 of them at one point .. then he brought it back out.
I commute an hour so I had to drive it home , but made the appointment to take it back so they can " gravity bleed" the power steering pump . May have gotten air in it .. Umm WTF .. Would have to pay mechanics time to do this..
Power Steering pump job is $600 + .. The advisor pulled it up.. "if it comes to that we would take the $ you have paid so far and apply it to that.."
I priced the PS Pump part and it's $75.00 , so looking at how hard it is to change atm..
So I debate if I should take it back ..
Work done by my uncle (x GM Mechanic)
Alternator - $350
Belt - $80
Smooth Idler Pulley - $80
Recent DealerShip Work
Ribbed Idler Pulley - $180
For the Van just being out of warranty , the hole just gets deeper.
Pretty sure once we get back from Florida , the For Sale sign will be going on it ..
If anyone has done a PS Pump change on one the Uplander or 3.9litre motor , please drop me a PM or post here .
Thanks
M