It has been a bit over a month since I posted the info to try to get a resolution to the cracking dash. I called Toyota to follow up and no surprise there. Nothing happening. I called NHTSA and was told that when there are enough complaints for the same problem, then the computer will flag the issue and things might happen. So, PLEASE go to safercar.gov (the NHTSA web-site) and be a part of the solution. The only info you will need that you won't have in your brain is your vehicle VIN. Once you get that, go to their site, click on "Report a vehicle or child seat defect" (this is located in the upper right area of the site with an orange arrow.) Then fill out the online form and hope that we get anough hits. If you do not like using online forms, you can also call the NHTSA at 888-327-4236 and talk to a person. You will still need your VIN number.