[dondeere]

As a service technician I would agree there are a lot of slobs that don't take pride in their workmanship. Sad part is they are training the young guns. Being from a rural area I gained customer trust and loyalty. My service manager once said I am slow. I say hast makes waste. Many years ago my cougar dropped a lower ball joint. I called a garage and asked if they had the ball joint tool ? They said yes so I had my car towed there. THEY USED A HAMMER TO BEAT IT IN! Oh well lesson learnt. Then you have service managers that can't hit two hammers together, but have gift to gab. Your wheels were over torqued that is not good .Possible stud stretch or thread fatigue. Your dealer should consider to replace the hardware or certify in writing they are safe.