I have the same problem with my 2006 Toyota Sienna. I am original owner. Garage kept, Miami Florida, only 30,700 miles otherwise in excellent condition. The dash has two cracks next to the upper glove box door. Dealer said looks like a factory defect, Toyota said will pay half of the $2,000. repair bill.
I said that was not acceptable to me, dealer said that was the only option he could offer me. I called Toyota they said the same. If anybody has more information please post it. Or if you want to join forces with putting pressure on Toyota and going to the media I will be very interested in that as well.
Scott Thomas
305-361-5369
[email protected]