I had engine oil change in Walmart right before I had a long trip. The next day I had to drive from Oklahoma to Texas. After I had driven for about 1000 miles(within five days,) my engine died on the way back to Oklahoma in the middle of nowhere at night. The next day, a mechanic found the engine oil was 2 qt more than it should be (my car's capacity is about 4qt.) I had no choice and was forced to change my engine for about $2k in order to get back home. Now I am trying to find compensation from Walmart.
I gave the report from the mechanic and receipts to Walmart. They filed my claim to their insurance company (Claims Management, Inc.) The insurance guy called me and left a voice msg. I called back many times and also left a voice msg, but he didn't call back again.
I had my Ford 97 Escort for about 6 years. No other problem nor accident had ever happened to my car like this. I am really having a hard time now because I don't have a full-time job. Now the car damage made my life so much worse than before. What I am wondering is: Is there another way to do to get compensation from Walmart? Any opinion would help. I really don't know what else to do now. Thank you.