Ok, so I installed a new battery, but same problems. I took off the top and bottom steering covers, but am now confused. It looks like I need female torx sockets to remove the ignition switch. Problem is, nobody has them that small. I am not sure if they are the same as the one to remove the top cover, since the small socket I used to remove those bolts won't work on them. Also, one of them is inaccessible due to the plastic part in the ignition socket. it gets right in the way of using a nut driver. The instructions I have say I just need a nut driver and a male torx, but that is not the case with my 99 Regal. Am I looking in the wrong place. I am looking at the black box just below the key ignition. I wanted to have the old ignition switch out before I receive my new one tomorrow, but I am now worried I won't be able to do it. Can someone give me some advice if they have done a 99 Regal ignition switch. Thanks.