Dear Readers,
> My boyfriend and I got calls from a company called Empire Vehicle Solutions saying they are operating out of B.C. and that they can sell our car, has anyone heard of them or has done business with them?
Yes, Empire Vehicle Solutions Inc, is a registered British Columbia corporation based out of Surrey, British Columbia.
> I did some reading on them and it looks like empire vehicle solutions is just like some other companies. There is one other company called Auto Seller network:
http://www.complaintsboard.com/compl...k-c171643.html
Auto Seller Network is in no way affiliated with Empire Vehicle Solutions Inc. While I cannot speak to how they run their business, at Empire Vehicle Solutions Inc, we work each day to match buyers and sellers through marketing.
In addition, we are capable of providing financing for buyer through our sister company Auto Empire, which is a fully licensed dealership located in Richmond, BC.
> And Empire vehicle Solutions has another complaint at:
http://www.revscene.net/forums/empir...s-t606718.html
And...
http://forum.calgarypuck.com/showthread.php?t=70155
Are they a SCAM?
Any help from yall would be totally appreciated
First off, we are not a SCAM, but merely a marketing company in the automotive industry. Our owner has been in the automotive industry for a number of years, and owns a dealership in Richmond, BC.
While I cannot speak to how forum threads have been addressed in the past, I've personally decided to approach things differently.
It's true, everyone is entitled to their opinion, even if we all don't agree with them.
I believe that by clarifying where we stand in the industry, and clearing up any confusion regarding competitors who may or may not be operating under an ethical and legal business model, I can give you a better understand of who we are, and NOT.
Like any telesales based business, we are looking to provide a valuable service to consumers who are in need of them.
We believe in respecting the rights of individuals, and should you ever wish to be added to our "do not call list" all you need to do is tell our agents this if and when they call you.
As a matter of principle, we do not hide behind post office boxes, or locked doors and are available to discuss sales in person should you wish to do so.
Empire Vehicle Solutions Inc, is located in Surrey, BC and we are open for business 5 days a week between 9am and 4pm PST.
All sales calls are followed by a clear, and non-disceptive verification to ensure that you fully understand what we are offer, how much it will be, and any other terms of the sale. Only after completing this verification, will we ever process a sale.
Our customer service team is available during the hours noted above to address any questions, concerns or to make adjustments to vehicle information.
If requested, we can also field sales calls on behalf of our sellers to ensure that calls are not missed during times of unavailability.
I hope the above information has been helpful to anyone who has considered our services, and/or had any concerns out our business practices.
The unfortunate truth is, there are many companies who claim to offer the same type of service we do, and will tell you anything to close the deal. These companies cause the good companies like ours to be frown upon.
While we are not perfect, and will never claim to be. If you review our BBB record (we are NOT accredited yet), you will see that we have resolved all issues to date.
Finally, it's important to note that since this thread was published, we've listened, and taken steps to further improve our business, and are always open to further suggestions and feedback.
Should you have any questions, comments or concerns please feel to let us know!
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Best Regards,
Customer Relations Manager
Empire Vehicle Solutions Inc.
www.empirevehiclesolutions.com
[email protected]
1-877-355-2276 or 604-583-0054