Quote:
Originally Posted by Shpuker
Interesting stories from this dealer :P
My parents have had 2 completely different experiences with the same dealer.
When my dad bought his truck from them (Broadway Dodge) the employees were all informative and weren't complete dicks about trying to sell a truck. Then my mom comes in simply wanting to look at a couple models, gets raided by some salesman that knows WAY less about the cars he's trying to sell than I did (I was 13..... thats not easy to do). She was trying to look at the Calibeer (changed her mind basically the instant she saw it) and was trying to tell the guy she didn't want to buy it but he kept pushing it one her, eventually got her to test drive it.... whada you know, it didn't fit any of her needs and she didn't like it. Then the idiot trys to pitch the Avenger, fits the profile even less. Trys to push her to test drive that, she test drives it and hates it even more, and it wasn't even a new car (which he insisted it was), smelled like smoke, and had over 30k miles on it. I tryed to ask him about the Journey, he simply ignored the interest, after a strange series of events, while she was trying to get a quick estimate on her MDX for if she wanted to trade it in at some point (she insisted on not buying that day) they asked to have the key to check if any lights were on (a couple were and we told them that) got fed up with their bullshit and went to get the MDX, which had been moved, and neither the manager nor the guy we were talking to knew where the hell it was, went back inside to find the keys, which they couldn't find, after about 20 minutes of them panicking they finally found the keys, they went and found the car (another 20 minutes had passed by then) and asked us if we wanted them to bring the car around, quite literally told them to f off.
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"Losing" a difficult customers personal property, such as keys, drivers license, credit cards etc is a very common tactic, used to keep the customer in the dealership longer, often so the sales staff can work on them more or in the hopes the customer may reconsider the purchase.
It is very likely the keys were not lost at all, but you folks were being manipulated.