I'd rather not take it to another shop. We have a $100 deductible per visit but seeing it's the same problem, we don't have to pay the $100 again until this is fixed. I don't understand why they're having so many problems. I've bought two cars from them. About 3 years back, I bought the first car. Before I bought it, I went to another dealer. They had this big sign that said they were the number 2 dealer in the area for customer satisfaction. I looked at who was number one... Sparta Chevy (which happened to be the dealer in the small city I lived in.) So I walked out of their dealer and went to Sparta Chevy and bought my car. We bought the van from the same shop. They were supposedly number one a few years back. Don't know if that has changes since.
Seeing the warranty we bought on the car was a non-GM warranty, I don't know if I can take it to another dealer. When I bought my other car new, I bought the extended 5 year 100,000 mile warranty. I've since taken it to many different dealers. But I think the warranty on the van is different and it's only covered by the one dealer.
Quote:
Originally Posted by roadrunner2
The power sliding door control module has self-diagnostic capabilities.
A trouble code may be stored in the control module memory.
Make certain the power sliding door CHILD PROOF lock is in the OFF position. You know the one on the front edge of the door?
Perhaps the power sliding door override switch is faulty.
If they don't fix it this time around, take it to a reputable independent shop.
Maybe they're giving your van to the same tech and perhaps he simply doesn't know what to do?
Or, they're waiting for the warranty to run out.
Does it cover all these costs to date?
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