Quote:
Originally Posted by jodirt26
truck owner:
Your situation is very similar to mine. I bought an 03 Silverado in 04 with 19k miles. They packed it with grease before I took it home. It was fine until about 50k miles which was about 2 years ago. I read some stuff online about packing it with grease was the only fix. Now I hear there is a re-engineered part out there. My truck currently has about 93k miles on it. In your post you say that your friend had 160k miles and they replaced the part with the new one. Did they replace his for free? Also, did he have to call the customer service number as you did, or did they just replace it. I am just figuring out what to do. I got 1 quote from a local dealership saying it would be $150 installed. I see that I can buy the new part for $55 on gmpartszoneonline.com and the instalation sounds pretty easy. But if I can get the dealership to do it for free since it really is their problem, I obviously want to do that.
Let me know.
thanks
Joe
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no, you will not get a freebie. GM has it covered under warranty up to whatever it was for your truck. Also, they have an un=advertised "participation program" - for up to 70K miles, they will pro-rate replacement and deduct some of your costs for it.
DO NOT buy OEM design ISS. get a NAPA design, it is said to last much longer than OEM one. "Excersizing ISS", using GM terminology, only prolongs the agony and delays replcement, that's it.